Service Levels (Archived - This section will no longer be updated)

RDN

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Archive

Memoranda of Understanding

• 2004/05 - PDF HTML - Carried forward from previous year.
• 2003/04 - PDF HTML - Carried forward from previous year.
• 2002/03 - PDF HTML

Service Level Definitions

• 2005/06 - PDF HTML
• 2004/05 - PDF HTML - Carried forward from previous year.
• 2003/04 - PDF HTML - Carried forward from previous year.
• 2002/03 - PDF HTML
• 2001/02 - HTML
• 2000/01 - HTML