Site trail: HomeService Level AgreementsJISCmail

Service Levels

JISCmail

  • The PDF documents are viewable with Adobe Acrobat Reader, version 5 and above. Acrobat Reader can be downloaded from the Adobe web site.

Archive

Memoranda of Understanding

  • 2003/04 - PDF HTML - Rolled forward over year
  • 2002/03 - PDF HTML - Rolled forward over year
  • 2001/02 -PDF HTML - Rolled forward over year
  • 2000/01 - PDF HTML - Rolled forward over year

Service Level Definitions

  • 2003/04 - PDF HTML - Rolled forward over year.
  • 2002/03 - PDF HTML - Rolled forward over year.
  • 2001/02 - PDF HTML - Rolled forward over year.
  • 2000/01 - PDF HTML - Rolled forward over year.