Annex J

The following documents are referenced in the text. The current web address or where the document may be obtained from is indicated below.

Ref	Document title or description	Source
	Current version of this document	See http://www.jisc-tau.ac.uk/sla.html
1	List of eligible institutions	See http://www.jisc-tau.ac.uk/jisc-sites/index.html
2	Terms for the Provision of the JANET Service	See http://www.ja.net/service_terms/
3	JANET Acceptable Use Policy	See http://www.ja.net/documents/use.html
4	Formats for performance reports to the JISC Monitoring Unit	held by the JISC Monitoring Unit
5	Video Technology Advisory Services	See http://www.video.ja.net/
6	Video Products Evaluation Reports	See http://www.video.ja.net/evaluation
7	UKERNA documentation of JANET Services	See http://www.ja.net/services/
8	JANET Customer Service Contact Details and Escalation Procedure	See http://www.ja.net/customer_service/
9	CERT Information	See http://www.ja.net/CERT/
10	JISC Executive contacts	See http://www.jisc.ac.uk/general/exec.html

JISC Monitoring Unit