Site trail: Home ⇒ Monitored Services ⇒ MIMAS ⇒ Data

May 2008 - July 2009

Mimas

Dataset Services (A1)

Services Added: None

 
Services Removed: None

 
Service Changes: None  
Service Availability (%)

SLD Code

Dataset

May

Jun

Jul
A1.1.1 Landmap

90.98

100

100
A1.2.1 Copac

88.72

100

100
A1.2.2 Zetoc

88.69

100

99.07
A1.2.3 Archives Hub

84.84

100

100
A1.3.2 Hairdressing Training

89.04

95.64

99.24
A2.2 Intute Web Site

100

100

100
A2.3.1 Intute Internet Resource Catalogue (Z39.50)

100

100

100
A2.3.1 Intute Internet Resource Catalogue (SRU)

100

100

100
A2.3.2 Intute VTS

100

100

100
A2.3.3 Intute Informs

100

100

100

Note: If ‘100.00’ is shown an outage has occurred, but the duration was less than 2 minutes.

Cumulative Scheduled downtime (mins)

Current year (August 2008 to July 2009)
SLD Code Dataset Minutes

A1.1.1

 Landmap

0

A1.2.1

 Copac

0

A1.2.2

 Zetoc

120

A1.2.3

 Archives Hub

0

A1.3.2

 Hairdressing Training

0

A2.2

 Intute Web Site

435

A2.3.1

 Intute Internet Resource Catalogue (Z39.50)

435

A2.3.1

 Intute Internet Resource Catalogue (SRU)

435

A2.3.2

 Intute VTS

49

A2.3.3

 Intute Informs

300
Mimas Web Server Availability (%) (A3.2)
Month % Availability
May

100
Jun

100
Jul

100

Service Use

Total Sessions
SLD code Dataset Organisations Accessing Service Usage

May

Jun

Jul

May

Jun

Jul
A1.1.1 Landmap

23

20

24

111

107

96
A1.2.1 Copac (all)a

----------Unknown---------

1,086,598

543,338

468,029
Copac Web

----------Unknown---------

713,470

383,344

353,884
Copac Z39.50

----------Unknown---------

366,336

159,994

108,994
Copac SRW/SRU

----------Unknown---------

6,792

0

5,151
A1.2.2 Zetoc (all)

189

193

185

71,624

52,037

42,078
Zetoc Z39.50

58

55

58

57,141

35,873

28,588
A1.2.3 Archives Hub (all)b

----------Unknown---------

27,167

27,843

26,454
A1.3.2 Hairdressing Training Allc

97

102

67

11,463

14,434

2,804
Hairdressing Training Desktopc

94

100

67

11,112

14,193

2,767
Hairdressing Training Mobilec

11

13

6

351

241

37

Notes

a A breakdown of sessions by different sectors is given below. This includes the number of resolved ac.uk sites in each month.

b For Archives Hub the number of activities is reported. A breakdown of activities by different sectors is given below. This includes the number of resolved ac.uk sites in each month.

c For Hairdressing Training this represents the number of post-authentication page requests.

Breakdown of User Institutions

Copac (A1.2.1)
User base Organisations Using Sessions

May

Jun

Jul

May

Jun

Jul
Known .ac.uk

246

245

231

53,812

46,398

48,544
Other

------Unknown-------

863,090

419,527

366,327
Unknown

--------Unknown-----

169,696

77,413

53,158
TOTAL

----Unknown-----

1,086,598

543,338

468,029
Archives Hub (A1.2.3)
User base Organisations Using Sessions

May

Jun

Jul

May

Jun

Jul
Known ac.uk

76

82

79

3,370

3,443

3,301
Overseas

-----------Unknown--------------

3,816

4,226

4,063
Unknown

-----------Unknown--------------

19,981

20,174

19,090
TOTAL

----------Unknown----------

27,167

27,843

26,454
Zetoc Email Alerts
Month No. of Alerts
May

172,344
Jun

206,292
Jul

194,653
Hairdressing Training Total Pages served (A1.3.2)
Month No. of Requests
May

146,732
Jun

145,049
Jul

84,210
Intute Pages Served (A2.3.1)
Subject Group

May

Jun

Jul

 TOTAL
Intute Home Page

161,010

156,741

177,622

495,373
Arts and Humanities

2,130,168

2,009,275

1,878,282

6,017,725
Health and Life Sciences

1,185,332

1,056,304

1,128,210

3,369,846
Science, Engineering and Technology

2,275,314

2,309,433

1,949,504

6,534,251
Social Sciences

3,383,045

2,467,591

2,048,772

7,899,408
Virtual Training Suite

1,405,050

1,388,549

1,273,270

4,066,869
Behind the Headlines (home page)

15,548

16,500

15,318

47,366
Behind the Headlines (XML source file)

3,946

4,144

4,738

12,828
Intute Direct Catalogue Accesses via Browsing (A2.3.1)
Subject Group

May

Jun

Jul
Arts and Humanities

380,511

314,243

293,775
Health and Life Sciences

344,572

322,247

372,176
Science, Engineering and Technology

148,403

120,397

128,233
Social Sciences

320,099

279,707

534,399
Total Searches for each Service
SLD Code Dataset

Searches per Month

Null Result Sets

May

Jun

Jul

May

Jun

Jul
A1.2.1 Copac

1,548,646

774,117

688,388

-------Not applicable----------
A1.2.2 Zetoc

114,353

55,870

45,454

-------Not applicable----------

A2.5.1 Intute (Z39.50)

125,037

66,744

64,997

89,871

47,574

47,982
A2.5.1 Intute (local)

2,856,921

2,689,956

2,489,064

414,966

462,733

420,014
A2.5.1 Intute (SRW)

22,146

16,999

17,286

13,874

11,008

10,911

 

Changes to Datasets
SLD Code Dataset

New

Updates

 Removed

May

Jun

Jul

May

Jun

Jul

May

Jun

Jul
A1.1.1 Landmap

0

0

0

0

0

0

0

0

0
A1.2.1 Copac n/a

120

99

88

 n/a
A1.2.2 Zetoc

44

35

41

7

11

6

45

29

43
A1.2.3 Archives Hub

77

43

21

31

164

29

100

41

0
A1.3.2 Hairdressing Training

0

0

0

0

0

0

0

0

0
Intute Internet Resource Catalogue Maintenance – Descriptions (A2.3.1)
Subject Group

Added

Reviewed

 Deleted

May

Jun

Jul

May

Jun

Jul

May

Jun

Jul
Arts and Humanities

386

448

223

1,047

1318

467

523

382

126
Health and Life Sciences

160

230

163

901

721

419

444

199

120
Science, Engineering & Technology

131

73

41

347

273

267

122

103

232
Social Sciences

262

250

152

504

574

526

115

170

89
TOTAL

939

1,001

579

2,799

2,886

1,679

1,204

854

567
Updates Not performed within PIs specified in SLDs
SLD Code Dataset

PI

No of Updates affected

May

Jun

Jul
A1.1.1 Landmap 100% in 20 working days

0

0

0
A1.2.1 Copac 90% in 20 working days

0

0

0
100% in 40 working days

0

0

0
A1.2.2 Zetoc 100% in 2 working days

0

0

0
A1.2.3 Archives Hub 100% in 20 working days

0

0

0

Service Response Times - Single-Term Searches

Copac (A1.2.1)
Sampling Interval Month Sample no. Ave (secs) Max (secs) % over 5 secs
Peak
(08:00-19:59)		 May

673

1.25

14.35

0.45
Jun

720

1.11

6.10

0.14
Jul

738

1.16

6.92

0.14
Off-Peak (20:00-07:59) May

648

0.53

2.64

0.00
Jun

719

0.49

2.86

0.00
Jul

736

0.54

2.83

0.00
Combined May

1,321

0.89

14.35

0.23
Jun

1,439

0.80

6.10

0.07
Jul

1,474

0.85

6.92

0.07
Zetoc (A1.2.2)
Sampling Interval Month Sample no. Ave (secs) Max (secs) % over 5 secs
Peak
(08:00-19:59)		 May

1,460

1.82

17.94

4.93
Jun

1,440

1.81

8.32

3.68
Jul

1,476

1.74

11.29

2.57
Off-Peak (20:00-07:59) May

1,440

0.32

3.66

0.00
Jun

1,440

0.26

4.04

0.00
Jul

1,472

0.38

5.36

0.07
Combined May

2,900

1.07

17.94

2.48
Jun

2,880

1.04

8.32

1.84
Jul

2,948

1.06

11.29

1.32
Archives Hub (A1.2.3)
Sampling Interval Month Sample no. Ave (secs) Max (secs) % over 5 secs
Peak
(08:00-19:59)		 May

875

2.38

52.52

24.57
Jun

1,069

2.63

28.77

5.14
Jul

1,044

3.09

57.23

11.59
Off-Peak (20:00-07:59) May

1,470

2.70

49.40

10.41
Jun

1,723

2.87

20.48

12.94
Jul

1,737

3.07

21.85

15.08
Combined May

2,345

2.54

52.52

15.69
Jun

2,792

2.75

28.77

9.96
Jul

2,781

3.08

57.23

13.77
Hairdressing Training (A1.3.1)
Sampling Interval Month Sample no. Ave (secs) Max (secs) % over 5 secs
Peak
(08:00-19:59)		 May

2,031

0.18

0.35

0.60
Jun

1,011

0.18

0.19

1.01
Jul

1,823

0.22

0.54

0.83
Off-Peak (20:00-07:59) May

1,944

0.25

0.62

0.81
Jun

986

0.26

0.61

1.03
Jul

1,801

0.25

0.49

0.58
Combined May

3,975

0.21

0.62

0.70
Jun

1,997

0.22

0.61

1.02
Jul

3,624

0.24

0.54

0.71
Intute (A2.2)
Sampling Interval Month Sample no. Ave (secs) Max (secs) % over 5 secs
Peak
(08:00-19:59)		 May

1,116

0.26

0.80

0.00
Jun

1,080

0.40

2.32

0.00
Jul

1,116

0.38

2.57

0.00
Off-Peak (20:00-07:59) May

1,116

0.41

2.64

0.00
Jun

1,080

0.41

2.71

0.00
Jul

1,116

0.34

2.26

0.00
Combined May

2,232

0.34

2.64

0.00
Jun

2,160

0.41

2.71

0.00
Jul

2,232

0.36

2.57

0.00

Intute (A2)

Intute Services (A2.3)

Number of Visits by Individual Users to the Intute Website as Tracked by Google Analytics (KPI-6) (Annual reporting)

Website section

No of Visits
Number of visits to Intute

6,602,382
Number of visits to the Virtual Training Suite

450,260
Number of visits to the Internet Detective

136,541
Intergration into Organisations (KPI-7) (Annual Reporting)

No. of Survey Responses

% who recommended Intute

125

67
Users Recommending Intute (KPI-8) (Annual Reporting)

No. of Survey Responses

% who recommended Intute

840

90

Virtual Training Suite (A2.3.2)

Changes to Virtyal Training Suite Tutorials (Annual Reporting)

Month

Updated

Added

Deleted
Aug

0

0

0
Sep

0

0

0
Oct

0

0

0
Nov

0

0

0
Dec

0

0

0
Jan

0

0

0
Feb

0

0

0
Mar

0

0

0
Apr

0

0

0
May

0

0

0
Jun

0

0

0
Jul

23

8

13
TOTAL

23

8

13
Support Materials and Seminars (A2.3.4)

Reported in Mimas Operational Plan 2008/09 and Quarterly Updates to the Operating Plan.

Value Added Services (A2.4)

New Value Added Services (Annual Reporting)
Deleted Value Added Services (A2.4)
MyIntute Registered Users (Annual Reporting)

Month

Updated
Aug

227
Sep

971
Oct

1,627
Nov

1,045
Dec

757
Jan

967
Feb

1,038
Mar

1,200
Apr

870
May

881
Jun

720
Jul

595
TOTAL

10,898
Behind the Headlines

Month

Topics Added
May

0
Jun

0
Jul

0

Infrastructure Services (A3)

User Support (A3.1)

Helpdesk and General User Support (A3.1.1)
SLD Code Dataset Enquiries Not Responded to Within 1 Working Day

May

Jun

Jul

May

Jun

Jul
A1.1.1 Landmap

19

29

31

0

0

0
A1.2.1 Copac

41

65

104

0

0

0
A1.2.2 Zetoc

39

32

82

0

0

0
A1.2.3 Archives Hub

13

7

6

0

0

0
A1.3.2 Hairdressing Training

8

12

6

0

0

0
A2 Intute

78

135

83

0

0

0
TOTAL

198

280

312

0

0

0

a)Not required by current SLA

 
SLD Code Dataset Unresolved After 5 Working Days Unresolved After 20 Working Days

May

Jun

Jul

May

Jun

Jul
A1.1.1 Landmap

0

1

1

0

0

0
A1.2.1 Copac

0

0

0

0

0

0
A1.2.2 Zetoc

0

0

0

0

0

0
A1.2.3 Archives Hub

0

0

0

0

0

0
A1.3.2 Hairdressing Training

2

3

1

0

0

0
A2 Intute

11

11

0

0

0

0
TOTAL

13

15

2

0

0

0
Action Remedy System (ARS) Unavailable (Exception Reporting)

Month

% Availability
May

100
Jun

100
Jul

100

User Registration, Authentication & Resource Allocation Specification (A3.1.2)

The number of new institutions registered and the total number of new registrations per dataset. The latter are registrations for individual users and include classes.

New Institutions Registrations
SLD Code Dataset

May

Jun

Jul
A1.1.1 Landmap

1

2

5
A1.3.2 Hairdressing Training

0

0

0
Individual User Registrations
SLD Code Dataset

May

Jun

Jul
A1.1.1 Landmap

27

22

33

Technical Operational Support (A3.4)

System Support and Machine Operation (A3.4.1)
Computer Month Breaks Mins Availability (%)
camber
(Landmap)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
carew
(Copac & Zetoc)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
denbigh
(Landmap)		 May

1

3

99.99
Jun

0

0

100
Jul

1

3

99.99
dinefwr
(Mimas web site)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
dirleton
(LDAP server)		 May

2

21

99.95
Jun

0

0

100
Jul

1

33

99.93
dolwydellan
(Archives Hub)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
hailes
(Archives Hub)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
huntly
(Copac V3)		 May

1

50

99.89
Jun

0

0

100
Jul

0

0

100
lydford
(Mimas web site)		 May

0

0

100
Jun

0

0

100
Jul

1

10

99.98
Moreton
(Intute)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
totness
(Hairdressing Training)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
tutbury
(LDAP server)		 May

0

0

100
Jun

0

0

100
Jul

0

0

100
Cumulative Scheduled Downtime (Minutes)
Current Year August 2008 to July 2009
Machine Mins
camber

0
carew

0
denbigh

0
dinefwr

0
dirleton

0
hailes

0
huntly

0
lyford

0
moreton

0
totness

0
tutbury

0

Network Infrastructure (A3.4.2)

Number of Breaks in Service per Month and Minutes that the Manchester University Local Area Network connecting MIMAS to JANET was Unavailable
Month Breaks Mins

LAN Availability (%)
May

0

0

100
Jun

0

0

100
Jul

0

0

100