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May 2007 - July 2007

ESDS

Data Services (J2)

Summary of Dataset Supply Requests by Delivery Method

Access and Preservation (J2.1)
Month No. of Requests Guest FTP CD-ROM/DVD Other Access TOTAL Legacy for Download
Web Nesstar
May 634 0 18 0 86 738 10
Jun 606 1 20 0 53 680 16
Jul 601 0 23 1 40 665 4
Government Data (J2.2)
Month No. of Requests Guest FTP CD-ROM/DVD Other Access TOTAL Legacy for Download
Web Nesstar
May 1,085 17 1 0 313 1,416 0
Jun 1,405 6 10 0 185 1,606 0
Jul 1,501 37 24 0 262 1,824 0

International Macro Data (J2.3.1)

Delivered by Beyond 20/20. See section J2.3 below for usage data.

International Micro Data (J2.3.2)
Month No. of Requests Guest FTP CD-ROM/DVD Other Access TOTAL Legacy for Download
Web Nesstar
May 113 0 25 1 30 169 0
Jun 84 1 62 3 28 178 0
Jul 72 0 54 0 2 128 0
Longitudinal Data (J2.4)
Month No. of Requests Guest FTP CD-ROM/DVD Other Access TOTAL Legacy for Download
Web Nesstar
May 405 1 1 0 67 474 0
Jun 475 0 0 1 21 497 0
Jul 582 7 2 2 18 611 0
Qualitative Data (J2.5)
Month No. of Requests Guest FTP CD-ROM/DVD Other Access TOTAL Legacy for Download
Web Nesstar
May 60 Not applicable 0 0 6 66 0
Jun 37 Not applicable 3 0 8 48 1
Jul 29 Not applicable 2 0 2 33 0

 

Access and Preservation (J2.1)

Data Collections Acquired
Month No. of Collections
May 16
Jun 16
Jul 16
Download Service: New and Updated Data and Documentation Prepared for Dissemination
Month New Updated
May 5 1
Jun 5 3
Jul 4 0

Nesstar Service: New and Updated Data and Documentation Prepared for Dissemination
Month New Updated
May 0 0
Jun 0 0
Jul 0 0

Use of Nesstar Service
Month No. of Analyses
May 630
Jun 340
Jul 58

New Catalogue Records Created
Month No.
May 13
Jun 9
Jul 20

 

Occasions when Data Updates not Made Available within 30 Working Days (Exception Reporting)

None

 

Occasions when Data not Made Available on Nesstar within 35 Working Days of Release (Exception Reporting)

None

 

Occasions when CD-ROM/DVD/Guest FTP Data were Not Disseminated within 15 Working Days (Exception Reporting)

None

 

Government Data (J2.2)

Large-scale Government Documentation Prepared for Dissemination
Month New Updated
May 8 3
Jun 9 1
Jul 6 1

 

Large-scale Government Documentation Prepared for Nesstar Service
Month New Updated
May 1 0 
Jun 1 0 
Jul 0 0 

 

Use of Nesstar Service
Month No. of Analyses
May 491
Jun 431
Jul 1,250

 

Occasions when Updates to Download Service Not Made Available within 30 Working Days (Exception Reporting)

None

 

Occasions when Data Not Made Available on Nesstar within 35 Working Days of Release (Exception Reporting)

None


Occasions when CD-ROM/DVD/Guest FTP Data were Not Disseminated within 15 Working Days (Exception Reporting)

None


Enhancements to Large-Scale Government Datasets
(Six Monthly Reporting)
 
Month B to A B to A* A to A* Other
Feb 0 1 0 0
Mar 0 2 1 0
Apr 0 1 3 0
May 0 0 1 3
Jun 0 3 3 1
Jul 0 1 3 1

 

 

Enhancements to Documentation (Six Monthly Reporting)
 
Month B to A B to A* A to A* Other
Feb 0 1 1 2
Mar 0 0 3 4
Apr 0 2 7 10
May 0 1 5 8
Jun 0 2 4 9
Jul 0 0 8 9

 

 

Teaching Datasets Produced
None

 

International Data (J2.3)

International Macro Data (J2.3.1)

 

 New and Updated Data and Documentation
Month New Updated
May 3 6
Jun 1 10
Jul 0 8
Dataset Receipt and Processing to be Made Available to Users
Month No. of Datasets No. not Made Available to Users Within 20 wkg days
May 18 2[Q4, 0 reported]
Jun 0 0
Jul 0 0
International Macro Data Usage
Month Institutions Accessing Service Sessions
May 78 9,115
Jun 75 6,354
Jul 65 8,326

International Micro Data (J2.3.2)

International Micro Datasets Documentation Prepared for Dissemination
Month New Updated
May 1 0
Jun 1 0
Jul 0 0
International Micro Datasets Acquired from Sister Archive on Behalf of Users
Month No. of Datasets
May 30
Jun 71
Jul 54
Use of Nesstar Service
Month No. of Analyses
May 0
Jun 0
Jul 2

 

Occasions when Updates to Download Service not Made Available within 30 Working Days (Exception Reporting)

None

Occasions when Micro Data Acquired on Behalf of Sister Archives not Made Available within 15 Working Days of Receipt of Full and Complete Data and Documentation from the Sister Archive (Exception Reporting)

None

Occasions when CD-ROM/DVD/Guest FTP Delivery of Data not Made within 15 Working Days of Request (Exception Reporting)

None

 

Longitudinal (J2.4)

Longitudinal Data and Documentation Available for Dissemination
Month New Updated
May 1 1
Jun 2 1
Jul 0 0

 

Longitudinal Data and Data Documentation Available via Nesstar Service
Month New Updated
May 0 0
Jun 0 0
Jul 0 0

 

Use of Nesstar service
Month No. of Analyses
May 116
Jun 48
Jul 83

 

Occasions when Updates to Download Service not Made Available within 30 Working Days of Receipt of Full & Complete Data & Documentation (Exception Reporting)

None


Occasions when Updates to Nesstar Service not Made Available within 35 Working Days of Dataset Publication (Exception Reporting)

None

 

Occasions when CD-ROM/DVD/Guest FTP Delivery of Data not Made within 15 Working Days of Request (Exception Reporting)

None

 

Enhancements to Longitudinal Datasets
(Six Monthly Reporting)
 
Month B to A B to A* A to A* Other
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 0 0 0 0
Jun 0 0 1 0
Jul 0 0 0 0

 

 
Enhancements to Documentation (Six Monthly Reporting)
 
Month B to A B to A* A to A* Other
Feb 0 0 3 4
Mar 0 0 4 4
Apr 0 0 6 6
May 0 0 1 1
Jun 0 0 1 2
Jul 0 0 1 1

 

Teaching/Sampler Datasets Produced
(Six Monthly Reporting)
 
Date Dataset Description CCSR/UKDA
29/06/2007 SN 5677 Longitudinal Study of Young People in England;Wave 1, 2004: Teaching Dataset UKDA

 

Qualitative Data (J2.5)

Qualitative Data and Data Documentation Prepared for Dissemination
Month New Updated
May 4 0
Jun 3 1
Jul 6 0
Enhancements to Qualitative Datasets (Six Monthly Reporting)
Month No of Enhancements
Feb 1
Mar 0
Apr 0
May 0
Jun 1
Jul 1
Enhancements to Documentation (Six Monthly Reporting)
 
Month UKDA
Feb 1
Mar 0
Apr 0
May 0
Jun 1
Jul 0
Accesses Brokered to Paper Collections Housed Elsewhere (Six Monthly Reporting)
 
Month UKDA
Feb 0
Mar 0
Apr 0
May 0
Jun 2
Jul 2
Teaching/Sampler Datasets Produced (Six Monthly Reporting)

None

Occasions when Data on the Download Service was not Made Available within 35 Working Days of Receipt of Full & Complete Data & Documentation (Exception Reporting)

None

 

CD-ROM/DVD/Guest FTP Delivery of Data not Made within 15 Working Days of a Full and Complete Request (Exception Reporting)

None

 

Infrastructure Services (J3)

User Support (J3.1)

Helpdesks (J3.1.1)

Enquiries
Service Enquiries Received Referrals Received Not Receiving Response Within 1 Working Day
  May Jun Jul May Jun Jul May Jun Jul
Central 141 142 160 0 0 0 0 0 0
Government 28 25 18 5 5 6 0 0 0
International 22 18 19 0 3 2 0 0 0
Longitudinal 8 2 10 0 0 0 0 0 0
Qualidata 18 25 16 0 0 0 0 0 0
Total 217 212 223 5 8 8 0 0 0

 

Resolution
Service Unresolved After 5 Days Unresolved After 20 Days
  May Jun Jul May Jun Jul
Central 5 6 5 0 1 0
Government 2 1 2 2 1 0
International 1 0 0 1 0 0
Longitudinal 0 0 0 0 0 0
Qualidata 0 0 0 0 0 0
Total 8 7 7 3 2 0

 

Periods when the Helpdesk Systems were Unavailable (Exception Reporting)

None

 

 

Occasions when Resolution of 90% of Queries were Not Made within 5 Working Days (Exception Reporting)
Date of Receipt Date made Available
19/07/2007 30/07/2007
19/07/2007 30/07/2007

Occasions when Resolution of 95% of Queries were Not Made within 20 Working Days (Exception Reporting)
Date of Receipt Date made Available
08/05/2007 18/06/2007
22/05/2007 27/06/2007

User Registration (J3.1.2)

 

New User Registrations
Month No. of Census/ESDS One-Stop Registrations Eligible for ESDS No. of One-Stop Registrations Handled by ESDS
May 1,183 888
Jun 834 640
Jul 872 615

Total ESDS/Census registered users at end of quarter = 46,475

 

Number of Registrations Not Completed within 2 Working Days of Receipt of Completed Registration Materials (Exception Reporting)

None



Documentation, Support Materials and Training (J3.2)

Documentation and Support Materials (J3.2.1) (Annual Reporting)

Service Documentation Published
Date New Updated
Aug 1 7
Sep 2 5
Oct 3 4
Nov 4 1
Dec 3 0
Jan 3 4
Feb 22 5
Mar 31 5
Apr 12 5
May 2 2
Jun 1 7
Jul 0 2
TOTAL 84 47
Training (J3.2.2)
Date Type No. of Attendees Service User Perception
Content1 Usefulness2
11/05/2007 Workshop 12 Government 4.45 4.55
24/05/2007 Workshop 14 Qualidata 3.90 4.11
08/06/2007 Workshop 11 Longitudinal 4 4.22
14/06/2007 Workshop ~ International ~ ~
28/06/2007 Workshop 13 Longitudinal 3.23 4.46
17/07/2007 Workshop 15 Longitudinal ~ ~

1 Average content value, based on scores from:

1=Content not appropriate to needs, to 5=Content highly appropriate to needs

2 Average usefulness value, based on scores from:

1= not useful, to 5 =very useful

~ Not reported

 

Promotion, Marketing and User Relationships (J3.3) (Annual reporting)

Publicity Material
None reported in 2006/7

 

No. of Messages Sent to Mailing Lists maintained by ESDS via the ESDS web site 2006/07
 
Month
Mailing List
  ESDS-news ESDS-govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps ESDS-announce Other Total
Aug 4 2 0 0 1 0 2 0 9
Sep 6 5 1 1 0 0 5 0 18
Oct 3 5 1 0 0 0 0 0 9
Nov 7 8 4 3 1 2 5 0 30
Dec 6 4 3 2 3 0 4 0 22
Jan 10 3 4 1 2 0 3 0 23
Feb 6 4 2 1 0 2 3 0 18
Mar 8 2 6 2 0 0 2 0 20
Apr 7 4 2 2 1 0 3 0 19
May 6 5 2 1 1 5 4 0 24
Jun 7 4 5 2 0 0 4 0 22
Jul 6 4 1 0 0 1 0 0 12
Total 76 50 31 15 9 10 35 0 226

 

User and Representative Meetings 2006/07
 
Date Service No.attended
07/11/2006 Government 62
05/12/2006 Government 52
18/01/2007 Government 71
29/03/2007 Government 46
29/03/2007 Government 51
23/04/2007 Government 51
03/07/2007 Government Not reported

 

Conferences/Professional Meetings 2006/07
 
Month Conference Meeting/Expert Contribution Poster/Leaflets Presentation Workshop/Seminar
Aug 0 7 2 1 0
Sep 0 8 2 2 1
Oct 0 21 3 3 2
Nov 5 11 3 1 1
Dec 0 6 1 0 3
Jan 0 9 0 1 0
Feb 0 6 0 1 0
Mar 2 16 0 5 0
Apr 0 7 0 4 0
May 3 5 0 3 1
Jun 1 14 0 1 0
Jul 1 10 0 3 3
TOTAL 12 120 11 25 11

 

Newsletters/Promotional Articles 2006/07
 
Month No. of Articles
Aug 0
Sep 1
Oct 0
Nov 2
Dec 5
Jan 7
Feb 1
Mar 5
Apr 2
May 2
Jun 3
Jul 7
TOTAL 74

 

Technical and Operational Support (J3.4)

Systems Support and Machine Operation (J3.4.1)

Machine Downtime
Computer Month Breaks Mins Availability (%)
UKDA - NESSTAR May 1 2 100.00
Jun 2 4 99.99
Jul 1 2 100.00
UKDA - FTP Download May 0 0 100
Jun 0 0 100
Jul 1 3 99.99
UKDA - Dissemination/ Preservation May 0 0 100
Jun 0 0 100
Jul 0 0 100
UKDA- Database Registration May 0 0 100
Jun 1 128 99.70
Jul 1 4 99.99
UKDA - Web Delivery May 2 5 99.99
Jun 1 6 99.99
Jul 1 3 99.99
MIMAS – ESDSw1 (web server) May 2 1 100.00
Jun 4 14 99.97
Jul 7 21 99.95
MIMAS – ESDSw2 (web server) May 2 1 100.00
Jun 4 14 99.97
Jul 7 21 99.95
MIMAS – ESDSsql1 (database server) May 0 0 100
Jun 0 0 100
Jul 0 0 100


Service Response Times for Single-Term Searches
Month Sample No. Avg (secs) Max (secs) % over 5 secs
May 1,359 0.44 5.20 0.15
Jun 251 0.85 3.20 0
Jul 1,560 0.47 4.90 0

 

Network Connectivity (J3.4.2)

LAN Availability (%)

UKDA
Month Breaks Mins Availability (%)
May 0 0 100
Jun 0 0 100
Jul 0 0 100

 

MIMAS
Month Breaks Mins Availability (%)
May 0 0 100
Jun 0 0 100
Jul 0 0 100

 

Periods of Congestion

None