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May 2006 - July 2006

Tables of Performance Data for ESDS

Data Services (J2)

Dataset supply requests by delivery method summary

Access and Preservation (J2.1)
Month Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
Web Nesstar
May 779 0 20 0 171 970 10
Jun 657 0 16 2 69 744 16
Jul 925 12 37 4 133 1,111 3
Government Data (J2.2)
Month Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
Web Nesstar
May 1,355 93 8 2 826 2,284 0
Jun 2,433 4 5 0 353 2,795 0
Jul 1,997 10 52 0 387 2,446 0
International Micro Data (J2.3.2)
Month Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
Web Nesstar
May 12 0 21 5 131 157 0
Jun 48 0 77 1 18 96 0
Jul 23 0 23 2 26 51 0
Longitudinal Data (J2.4)
Month Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
Web Nesstar
May 528 4 5 2 131 670 0
Jun 748 0 7 0 45 800 0
Jul 643 6 3 3 10 665 0
Qualitative Data (J2.5)
Month Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
Web Nesstar
May 113   2 0 3 118 0
Jun 69   2 2 6 79 0
Jul 81   2 0 7 90 1

 

Access and Preservation (J2.1)

Data collections acquired
May 14
Jun 31
Jul 19

 

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
May 8 2
Jun 11 5
Jul 30 20

Nesstar service: New and updated Data + Documentation prepared for dissemination
Month New Updated
May 1 0
Jun 3 1
Jul 0 0

 

New Catalogue entries created
Month No.
May 13
Jun 10
Jul 52

 

Occasions when data updates not made available within 30 working days

None

 

Occasions when data not made available on Nesstar within 35 working days of release

None

 

Occasions when CD-ROM/DVD/Guest FTP data were not disseminated within 15 working days

None

 

Use of Nesstar service
Month Number of analyses
May 0
Jun 23
Jul 20

 

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

 

Large-scale Government documentation prepared for dissemination
Month New Updated
May 10 8
Jun 3 0
Jul 6 0

 

Large-scale Government documentation prepared for Nesstar Service
Month New Updated
May 1 0
Jun 0 0
Jul 0 0

 

Use of Nesstar service
Month No. of analyses
May 448
Jun 403
Jul 323

 

Exception reports

Occasions when updates to download service not made available within 30 working days

None

 

Occasions when data not made available on Nesstar within 35 working days of release

None


Occasions when CD-ROM/DVD/Guest FTP data were not disseminated within 15 working days

None

 

 
Enhancements to large-scale government datasets
Six monthly reporting
  B to A B to A* A to A* other
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 1 0 1 0
Jun 0 0 2 0
Jul 0 0 2 0

 

Enhancements to documentation
six monthly reporting
  B to A B to A* A to A* New/Updated
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 1 0 2 10
Jun 0 0 3 3
Jul 0 0 2 11

 

Dataset supply requests broken down by data series

None

 

Teaching datasets produced

None

 

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
May 0 5
Jun 0 9
Jul 2 14

 

Dataset receipt and processing to be made available to users
Month Number of datasets Not made available within PI
May 5 0
Jun 8 0
Jul 8 2

 

International Macro Data Usage
Month No. of institutions No. of active sessions
May 78 7,434
Jun 71 4,635
Jul 70 7,332

 

Exception reports

Occasions when macro data updates not made available within 20 working days of receipt
Date of receipt Date made available Notes
12/04/2006 10/07/2006 Eurostat New Cronos and UNCD only made available once the Beyond 20/20 upgrade was completed in July 2006 due to new functionality
26/04/2006 10/07/2006

 

J2.3.2 International Micro Data

International Micro datasets documentation prepared for dissemination
Month New Updated
May 0 0
Jun 0 0
Jul 0 0

International Macro datasets acquired from sister archive on behalf of users
Month No.
May 30
Jun 80
Jul 37

 

Use of Nesstar service
Month Number of analyses
May 0
Jun 7
Jul 0

 

Exception Reports

Occasions when updates to download service not made available within 30 working days

None

Occasions when Micro Data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive

None

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Longitudinal (J2.4)

Longitudinal data and documentation available for dissemination
Data + Documentation
Month New Updated
May 4 1
Jun 2 1
Jul 0 0

 

Longitudinal data and data documentation available via Nesstar service
Month New Updated
May 2 1
Jun 0 0
Jul 0 0

 

Use of Nesstar service
Month No. of analyses
May 4
Jun 46
Jul 45

 

Exception Reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation

None


Occasions when updates to Nesstar service not made available within 35 working days of dataset publication

None

 

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Enhancements to Longitudinal datasets
Six monthly reporting
  B to A B to A* A to A* other
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 0 0 2 0
Jun 0 0 0 0
Jul 0 0 0 0

 

Enhancements to documentation products
six monthly reporting
  B to A B to A* A to A* New/Updated
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 0 0 4 4
Jun 0 0 2 2
Jul 0 0 0 0

 

 

Teaching/sampler datasets produced
Six monthly reporting
Date Dataset Description CCSR/UKDA
30/05/2006 SN 5355 British Household Panel Survey; Waves 1-13, 1991-2004: Teaching Dataset (Time Use, Leisure and Social Memberships) UKDA

 

 

Qualitative Data (J2.5)

Qualitative data and data documentation prepared for dissemination
Month New Updated
May 4 1
Jun 1 1
Jul 0 2

 

Enhancements to Qualitative datasets
Six monthly reporting
  B to A B to A* A to A* other
Feb 0 0 0 0
Mar 0 0 0 0
Apr 0 0 0 0
May 0 0 0 0
Jun 0 0 0 0
Jul 0 0 0 0

 

Enhancements to documentation products
Six monthly reporting
Month CCSR UKDA
Feb 0 1
Mar 0 0
Apr 0 0
May 0 0
Jun 0 1
Jul 0 2

 

Teaching / sampler datasets produced

Six monthly reporting

None

 

Accesses brokered to paper collections housed elsewhere
Six monthly reporting
Month CCSR UKDA
Feb 0 0
Mar 0 0
Apr 0 0
May 0 0
Jun 0 3
Jul 0 0


Exception reports

Occasions when when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation

None

 

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of a full and complete request

None

 

 

User support (J3.1)

Helpdesk (J3.1.1)

Enquiries
Services No. enquiries received No. of referrals received No. not receiving response within 1 working day
  May Jun Jul May Jun Jul May Jun Jul
Central 146 225 181 7 7 9 0 0 0
International 22 22 35 6 8 7 0 0 0
Government 26 41 21 0 1 0 0 0 0
Longitudinal 3 4 7 0 0 0 0 0 0
Qualidata 6 14 11 0 0 0 0 0 0
Total 203 306 255 13 16 16 0 0 0

 

Resolution
Services No. unresolved after 5 days No. unresolved after 20 days
  May Jun Jul May Jun Jul
Central 8 12 9 4 9 1
International 3 1 2 0 0 0
Government 1 1 0 1 0 0
Longitudinal 0 0 0 0 0 0
Qualidata 2 1 0 2 1 0
Total 14 15 11 7 10 1

 

Exception reporting

 

Periods when the Helpdesk systems were unavailable

None

 

Occasions when resolution of 90% of queries were not made within 5 working days

None

 

Occasions when resolution of 95% of queries were not made within 20 working days

None

 

User Registration (J3.1.2)

 

Individual user registrations
Month New Users Total User Registrations
May 918 44,618
Jun 758 45,764
Jul 1,146 45,764

 

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials

None


Documentation, information and training (J3.2)

Documentation and Support Materials (J3.2.1)

Annual reporting

List of available service documentation
Date released or updated No. Service Print or electronic New or updated
Feb-06 1 Government Electronic New
Feb-06 4 Government Electronic Updated
Mar-06 1 Government Electronic Updated
May-06 1 Government Electronic New
May-06 2 Government Electronic Updated
Jun-06 2 Government Electronic New
Jun-06 2 Government Electronic Updated
Jul-06 2 Government Electronic Updated

 

Training workshops and Seminars (J3.2.2)
Date Type No. of attendees Service User perception
Content Usefulness
20/04/2006 Workshop 20 International    
23/05/2006 Workshop 9 Qualidata 4 4
31/05/2006 Workshop 15 All    
26/06/2006 Workshop 21 Government 5 4.23

 

 

 

Promotion, Marketing and User Relationships (J3.3)

Annual reporting

 

Publicity Material
Date of publication via ESDS web site Title
11/07/2006 New ESDS web site

 

 

No. of Messages Sent to Mailing Lists maintained by ESDS via the ESDS web site
Month Mailing List
ESDS-news ESDS-govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps ESDS-announce Other TOTAL
Aug-05 10 7 1 5 6 0 0 11 40
Sep-05 12 9 4 1 3 4 0 12 45
Oct-05 6 4 1 0 2 0 0 0 13
Nov-05 8 5 2 1 0 2 0 0 18
Dec-05 7 5 2 3 0 0 3 0 20
Jan-06 11 3 2 2 3 2 2 0 25
Feb-06 7 2 3 1 0 1 2 0 16
Mar-06 6 6 5 0 0 1 5 0 23
Apr-06 4 1 0 2 0 0 0 0 7
May-06 8 8 2 1 0 2 6 0 27
Jun-06 5 4 1 1 0 4 4 0 19
Jul-06 6 6 1 1 0 1 5 0 20
Total 90 60 24 18 14 17 27 23 273

 

User and representative meetings
Date Service No. attended
08/09/2005 Government 67
04/11/2005 Government 80
06/12/2005 Government 55
23/01/2006 Government 56
31/01/2006 Government 61
22/02/2006 Government 41

 

Conferences/Professional meetings
Month Conference Meeting/Expert Contribution Poster/Leaflets Presentation Workshop/Seminar
Aug-05  0 2  0  0 0 
Sep-05 3 15 1 3 3
Oct-05 1  0 3 5 2
Nov-05 4 15 2 1 1
Dec-05 2 2 1 2  0
Jan-06  0 3  0 1 1
Feb-06  0 14  0 2  0
Mar-06 1 10 1 2  0
Apr-06 1 6 2 2 1
May-06 1 3  0 1 2
Jun-06  0 6 0  5  0
Jul-06 2 10 1 2  0

 

Newsletters/promotional articles
Month No.
Aug-05 1
Sep-05 4
Oct-05 4
Nov-05 4
Dec-05 4
Jan-06 2
Feb-06 1
Mar-06 1
Apr-06 1
May-06 0
Jun-06 8
Jul-06 0

 

 

Technical and operational support (J3.4)

System support and machine operation (J3.4.1)

Computer downtime

UKDA - NESSTAR
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 1 2 2 100
Jun 0 0 1 2 2 100
Jul 0 0 2 4 4 99.99
UKDA - FTP Download
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 0 0 0 100
Jun 0 0 1 4 4 99.99
Jul 0 0 2 20 20 99.96
UKDA - Dissemination/ Preservation
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 0 0 0 100
Jun 0 0 0 0 0 100
Jul 0 0 0 0 0 100
UKDA- Database Registration
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 0 0 0 100
Jun 0 0 1 3 3 99.99
Jul 0 0 1 2 2 100
UKDA - Web Delivery
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 5 13 0 0 13 100
Jun 4 11 1 3 13 99.99
Jul 2 5 3 8 13 99.98
MIMAS - ESDSw1 (web server)
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 4 415 0 99.07
Jun 0 0 0 0 0 100
Jul 0 0 0 0 0 100
MIMAS - ESDSw2 (web server)
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 0 0 0 100
Jun 0 0 0 0 0 100
Jul 0 0 0 0 0 100
MIMAS - ESDSsql1 (database server)
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 2 6 6 99.99
Jun 0 0 1 1 1 100
Jul 0 0 1 2 2 100
Service response times for single-term searches
Month Sample no. Ave (secs) Max (secs) % over 5 secs
May 1,109 0.37 4.8 0
Jun 832 0.5 7.16 0.36
Jul 385 1.09 8.9 1.82

 

J3.4.2 Network Connectivity

LAN Availability (%)

UKDA
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 0 0 0 100
Jun 0 0 0 0 0 100
Jul 0 0 0 0 0 100
MIMAS
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
May 0 0 3 728 728 98.37
Jun 0 0 0 0 0 100
Jul 0 0 3 30 30 99.94