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August 2005 - October 2005

Tables of Performance Data for ESDS

Dataset supply requests by delivery method summary
  Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
  Web Nesstar          
J2.1 Access and Preservation
Aug 463 Unknown 17 2 66 548 10
Sep 583 Unknown 18 3 37 641 11
Oct 663 Unknown 36 11 53 763 18
J2.2 Government Data
Aug 1,656 Unknown 6 0 125 1,787 0
Sep 1,259 Unknown 4 0 95 1,358 0
Oct 1,754 Unknown 22 0 110 1,886 0
J2.3.2 International Micro Data
Aug 15 Unknown 56 0 26 97 0
Sep 27 Unknown 28 1 33 89 0
Oct 23 Unknown 41 0 25 89 0
J2.4 Longitudinal Data
Aug 345 Unknown 1 2 15 363 0
Sep 472 Unknown 0 1 12 485 0
Oct 532 Unknown 5 0 13 550 0
J2.5 Qualitative Data
Aug 72 Not Applicable 0 0 1 73 1
Sep 17 Not Applicable 1 0 0 18 0
Oct 80 Not Applicable 1 0 2 83 0

 

Access and Preservation (J2.1)

Data collections acquired
Aug 19
Sep 11
Oct 19

 

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
Aug 6 0
Sep 9 1
Oct 8 1

Download Service: New and Updated Data + Documentation prepared for Nesstar
Month New Updated
Aug 2 0
Sep 1 0
Oct 2 0

 

New Catalogue entries created
Aug 8
Sep 17
Oct 23

 

Occasions when data updates not made available within 30 working days

None

 

Occasions when data not made available on Nesstar within 35 working days of release

None


Occasions when non-networked data was not disseminated within 15 working days

None


Use of Nesstar service
Month Number of analyses
Aug Unknown
Sep Unknown
Oct Unknown

 

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

 

Large-scale Government documentation prepared for dissemination
Month New Updated
Aug 4 2
Sep 3 0
Oct 3 0

 

Large-scale Government documentation prepared for Nesstar Service
Month New Updated
Aug 1 1
Sep 1 0
Oct 0 0

 

Use of Nesstar service
Month No. of analyses
Aug Unknown
Sep Unknown
Oct Unknown

 

Exception reports

Occasions when updates to download service not made available within 30 working days

None

 

Occasions when data not made available on Nesstar within 35 working days of release

None


Occasions when CD-ROM/DVD/Guest FTP data were not disseminated within 15 working days

None


Enhancements to large-scale government datasets

Six monthly reporting (quarter 2 and quarter 4)


Enhancements to documentation

Six monthly reporting (quarter 2 and quarter 4)


Dataset supply requests broken down by data series

None

 

Teaching datasets produced

None

 

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
Aug 0 15
Sep 0 10
Oct 0 12

Dataset receipt and processing to be made available to users
Month Number of datasets Not made available within PI
Aug 12 0
Sep 9 1
Oct 7 0

 

International Macro Data Usage
Month No. of unique users No. of unique institutions No. of active sessions
Aug 633 72 7,231
Sep 524 69 4,422
Oct 849 70 5,160

 

J2.3.2 International Micro Data

International Micro datasets documentation prepared for dissemination
Month New Updated
Aug 0 0
Sep 1 0
Oct 0 0

 

International Macro datasets acquired from sister archive on behalf of users
Month No.
Aug 61
Sep 31
Oct 45

 

Use of Nesstar service
Month Number of analyses
Aug Unknown
Sep Unknown
Oct Unknown

 

Exception Reports

Occasions when updates to download service not made available within 30 working days

None

Occasions when Micro Data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive

None

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Longitudinal (J2.4)

Longitudinal data and documentation available for dissemination
Data + Documentation
Month New Updated
Aug 1 0
Sep 1 1
Oct 0 0

 

Longitudinal data and data documentation available via Nesstar service
Data + Documentation
Month New Updated
Aug 0 0
Sep 0 0
Oct 0 0

 

Use of Nesstar service
Month No. of analyses
Aug Unknown
Sep Unknown
Oct Unknown

Exception Reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation

None


Occasions when updates to Nesstar service not made available within 35 working days of dataset publication

None

 

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Qualitative Data (J2.5)

Qualitative data and data documentation prepared for dissemination
Data + Documentation
Month New Updated
Aug 1 0
Sep 3 0
Oct 4 0

These figures include publication of catalogue records for virtual data collections


Enhancements to datasets

Not reported this quarter

 


User support (J3.1)

Helpdesk (J3.1.1)

Enquiries
Services No. enquiries received No. of referrals received No. not receiving response within 1 working day
  Aug Sep Oct Aug Sep Oct Aug Sep Oct
Central 141 165 216 7 9 5 5 7 8
International 41 47 96 0 5 1 0 0 0
Government 24 24 26 1 4 5 0 1 1
Longitudinal 7 4 9 0 0 0 1 0 0
Qualidata 13 9 13 0 0 0 0 0 0
Total 226 249 360 8 18 11 6 8 9

 

Resolution
Services No. unresolved after 5 days No. unresolved after 20 days
  Aug Sep Oct Aug Sep Oct
Central 8 13 8 4 7 3
International 0 0 0 0 0 0
Government 0 1 1 2 1 0
Longitudinal 0 0 0 0 0 0
Qualidata 0 0 0 0 0 0
Total 8 14 9 6 8 3

 

Exception reporting

Periods when the Helpdesk systems were unavailable

None

 

User Registration (J3.1.2)

Individual user registrations
Month New Users Total User Registrations
Aug 706 28,310
Sep 1,057 29,367
Oct 2,673 32,040

 

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials

None


Documentation, information and training (J3.2)

Training workshops and Seminars (J3.2.2)
Date Type Number of attendees Service User perception score (out of 5)
Content Usefulness
17/08/2005 Workshop 23 Qualidata No evaluation forms
09/09/2005 Workshop 14 Government 3.6 3.6
15/09/2005 Workshop 18 Longitudinal 4.69 3.69
18/10/2005 Workshop 25 Government 4 4.02

 

Technical and operational support (J3.4)

System support and machine operation (J3.4.1)

Computer downtime

UKDA - NESSTAR
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 1 4 5 3,988 3,992 91.07
Sep 0 0 1 2 2 100
Oct 0 0 6 13 13 99.97
UKDA - FTP Download
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 5 3,994 3,994 91.05
Sep 0 0 1 3 3 99.99
Oct 0 0 1 4 4 99.99
UKDA - Dissemination/ Preservation
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 1 3 4 3,989 3,992 91.06
Sep 0 0 1 3 3 99.99
Oct 0 0 2 6 6 99.99
UKDA- Database Registration
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 2 3,982 3,982 91.08
Sep 0 0 0 0 0 100
Oct 0 0 3 7 7 99.98
UKDA - Web Delivery
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 1 3 4 3,988 3,990 91.07
Sep 0 0 0 0 0 100
Oct 2 5 1 2 7 99.99
MIMAS - ESDS Server
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 0 0 0 100
Sep 0 0 0 0 0 100
Oct 0 0 0 0 0 100
MIMAS - Irwell
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 0 0 0 100
Sep 0 0 0 0 0 100
Oct 0 0 0 0 0 100

 

Service response times for single-term searches
Month Sample no. Ave (secs) Max (secs) % over 5 secs
Aug 852 0.44 4.9 0
Sep 1,435 0.27 23.4 0.07
Oct 1,380 0.29 4.7 0

 

J3.4.2 Network Connectivity

LAN Availability (%)

UKDA
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 2 3,982 3,982 91.08
Sep 0 0 0 0 0 100
Oct 0 0 0 0 0 100
MIMAS
Month Scheduled Unscheduled Total Mins % Avail
Breaks Minutes Breaks Minutes
Aug 0 0 0 0 0 100
Sep 0 0 0 0 0 100
Oct 0 0 3 47 47 99.89