Site trail: Home ⇒ Monitored Services ⇒ ESDS ⇒ Data

May 2005 - July 2005

Tables of Performance Data for ESDS

Dataset supply requests by delivery method summary
  Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
  Web Nesstar          
J2.1 Access and Preservation
May 710 2 33 2 56 803 31
Jun 644 7 24 5 114 794 30
Jul 629 0 28 7 161 825 18
J2.2 Government Data
May 1,362 28 6 2 204 1,602 0
Jun 2,085 19 3 4 503 2,614 0
Jul 1,754 24 2 28 472 2,280 0
J2.3.2 International Micro Data
May 1 0 37 11 40 89 0
Jun 6 0 46 9 26 87 0
Jul 1 0 101 8 7 117 0
J2.4 Longitudinal Data
May 435 1 1 1 4 442 0
Jun 540 0 2 4 16 562 0
Jul 546 0 0 1 20 567 0
J2.5 Qualitative Data
May   4 18 0
Jun 3 31 0
Jul 0 48 0

Access and Preservation (J2.1)

Number of data collections acquired
May 14
Jun 14
Jul 11

 

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
May 28 7
Jun 5 4
Jul 12 3

Download Service: New and Updated Data + Documentation prepared for Nesstar
Month New Updated
May 2 0
Jun 0 0
Jul 0 0

 

New Catalogue entries created
May 17
Jun 20
Jul 14

 

Occasions when data updates not made available within 30 working days

None

 

Occasions when data not made available on Nesstar within 35 working days of release

None


Occasions when non-networked data was not disseminated within 15 working days

None



Use of Nesstar service
Month Number of analyses
May 109
Jun 55
Jul 17

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

 

Large-scale Government prepared for dissemination
Data Documentation
Month New Updated
May 15 6
Jun 0 1
Jul 5 0

 

Large-scale Government prepared for Nesstar Service
Data Documentation
Month New Updated
May 2 0
Jun 0 0
Jul 0 0

 

Use of Nesstar service
Month Number of analyses
May 403
Jun 759
Jul 571

Exception reports

Occasions when updates to download service not made available within 30 working days

None

 

Occasions when non-networked data were not disseminated within 15 working days

None


Occasions when data were not made available on Nesstar within 35 working days of release

None


Enhancement to Datasets

Six monthly reporting (quarter 1 and quarter 3)


Enhancements to large-scale government datasets

Six monthly reporting (quarter 1 and quarter 3)


Enhancements to documentation

Six monthly reporting

 

Data set supply requests broken down by data series

None

 

Teaching datasets produced

None

 

J2 Data Services

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
May 0 10
Jun 12 8
Jul 2 12

Data set receipt and processing to be made available to users
Month Number of datasets Not made available within PI
May 8 0
Jun 15 0
Jul 7 0

Exception Reports

Occasions when macro data not made availabe within 20 working days

None

 

International Macro Data Usage
  No. of unique users per month No. of unique institutions per month No. of active sessions (inc. visits by same user) per month.
May 641 75 4,997
Jun 502 84 4,306
Jul 588 69 6,348

 

J2.3.2 International Micro Data

International Micro datasets prepared for dissemination
New and updated Data + Documentation
  New Updated
May 0 0
Jun 0 0
Jul 0 0

 

International Macro datasets acquired from sister archive on behalf of users
May 53
Jun 58
Jul 113

 

Use of Nesstar service
  Number of analyses
May 3
Jun 0
Jul 0

 

Exception Reports

Occasions when updates to download service not made available within 30 working days

None

Occasions when Micro data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive

None

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Longitudinal (J2.4)

Longitudinal data documentation available for dissemination
Data + Documentation
  New Updated
May 0 0
Jun 1 1
Jul 2 1

 

Longitudinal data and data documentation available via Nesstar service
Data + Documentation
  New Updated
May 0 0
Jun 0 0
Jul 0 0

 

Use of Nesstar service
  Number of analyses
May 103
Jun 115
Jul 136

Exception Reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation

None


Occasions when updates to Nesstar service not made available within 35 working days of dataset publication

None

 

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

None

 

Qualitative Data (J2.5)

Qualitative data and data documentation prepared for dissemination
Data + Documentation
  New Updated
May 2 1
Jun 1 0
Jul 2 0

These figures include publication of catalogue records for virtual data collections


Enhancements to datasets

Six monthly reporting

Feb 0
Mar 0
Apr 0
May 0
Jun 0
Jul 21/7/05 - 100 Families- SN 4938 Families and Social Mobility, 1900-1988

 

Exception reports

Occasions when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation

None


Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of a full and complete request

None


User support (J3.1)

Helpdesk (J3.1.1)

Services No. enquiries received No. of referrals received No. not receiving response within 1 working day
  May Jun Jul May Jun Jul May Jun Jul
Central 163 182 138 3 4 13 0 0 0
International 21 20 26 1 2 1 0 0 0
Government 22 31 21 1 4 4 0 0 0
Longitudinal 3 5 7 0 0 0 0 0 0
Qualidata 10 23 13 0 0 0 0 0 0
Total 219 261 205 5 10 18 0 0 0

 

Services No. unresolved after 5 days No. unresolved after 20 days
  May Jun Jul May Jun Jul
Central 5 2 5 1 1 0
International 0 0 5 0 0 1
Government 1 2 0 0 0 0
Longitudinal 0 0 0 0 0 0
Qualidata 0 0 0 0 0 0
Total 6 4 10 1 1 1

Exception reporting

Periods when the Helpdesk systems were unavailable

None

 

User Registration (J3.1.2)

Individual user registrations
  May Jun Jul
New users 1,110 804 746
Total users registered 26,054 26,858 27,604

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials

None


Documentation, information and training (J3.2)

Documentation and Support Materials (J3.2.1)

Annual reporting

List of available service documentation
Date released or updated Number Service Print or electronic New or Updated
May 1 International Both Updated
  2 Access and Preservation All Both Updated
  3 All All Both 2 Updated, 1 new
  2 Qualidata 1 Both,1 Electronic 1 New, 1 Updated
  7 Government 2 Both,5 Electronic 5 new 2 updated
Jun 1 International Both New
  1 Government Electronic New
Jul ~ ~ ~ ~

Training workshops and Seminars(J3.2.2)

Training workshops and Seminars
Date Type Number of attendees Service User perception score (out of 5)
Content Usefulness
07/06/2005 Workshop 25 All 4.33 4.67
14/06/2005 Workshop 20 All 4 4.5
20/06/2005 Conference 55 All 4 4.38
23/06/2005 Workshop 22 Longitudinal 4.32 4.53
29/06/2005 workshop 15 international    
05/07/2005 Workshop 39 Longitudinal 4.26 4.37
07/06/2005 Workshop 25 All 4.33 4.67
14/06/2005 Workshop 20 All 4 4.5
20/06/2005 Conference 55 All 4 4.38
23/06/2005 Workshop 22 Longitudinal 4.32 4.53
29/06/2005 workshop 15 international    
05/07/2005 Workshop 39 Longitudinal 4.26 4.37


Promotion Marketing and user relationships (J3.3)

Publicity Material

Annual reporting- not available this quarter


Mailing Lists maintained by ESDS via the ESDS web site
  ESDS-news ESDS-Govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps Other
May 10 4 4 1 3 0 6
Jun 13 3 3 6 2 3 3
Jul 8 7 4 4 1 0 9

 

User and representative meetings
Date Service Numbers attended
01/07/2005 Government 71

 

Conferences/professional meetings with nature of ESDS participation
Date of meeting Number Type of participation
May 1 Attended
10 Expert Contribution
1 Presented
Jun 6 Expert Contribution
4 Organisation
1 Paper
1 Leaflets
1 Talk
Jul 2 Posters
1 Attended
5 Expert Contribution
2 Presented

 

Newsletters/promotional articles
May 0
Jun 10
Jul 4

Technical and operational support (J3.4.1)

System support and machine operation

Number of breaks in service per month and minutes the services’ computers were

unavailable.


Breaks in service per machine
  May Jun Jul
No. breaks No. breaks No. breaks
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 5 9 4 11 0 4
MIMAS 0 1 0 1 0 1

 

Downtime per month
  May Jun Jul
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 750 27 600 33 600 965
MIMAS 0 7 0 7 0 7

Sch= Scheduled downtime (minutes) Unsch= Unscheduled downtime (minutes)

 

Percentage availability (excludes scheduled downtimes)
Server May Jun Jul
UKDA 99.94 99.93 97.77
MIMAS 99.98 99.98 99.98

 

Service response times for single-term searches
Month Sample no. Ave (secs) Max (secs) % over 5 secs
May 1,516 1.18 22.9 1.65
Jun 756 0.55 19.5 0.66
Jul 1,468 0.47 7.4 0.27

 

J.3.4 Technical and Operational Support

J3.4.2 Network Connectivity

% Availability of unscheduled LAN downtime
  May Jun Jul
UKDA 100 100 99.80
MIMAS 100 100 100