Site trail: HomeMonitored ServicesESDSData

Febuary 2005 - April 2005

Tables of Performance Data for ESDS

Dataset supply requests by delivery method summary
  Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
  Web Nesstar          
J2.1 Access and Preservation
Feb 550 0 3 6 42 601 0
Mar 542 0 2 2 51 597 0
Apr 485 2 5 6 14 512 0
J2.2 Government Data
Feb 2,575 32 2 1 613 3,223 7
Mar 1,803 39 3 13 249 2,107 0
Apr 1,221 18 18 0 221 1,478 0
J2.3.2 International Micro Data
Feb 24 2 2 6 123 157 0
Mar 18 0 0 5 139 162 0
Apr 34 0 0 5 81 120 0
J2.4 Longitudinal Data
Feb 550 0 3 6 42 601 0
Mar 542 0 2 2 51 597 0
Apr 485 2 5 6 14 512 0
J2.5 Qualitative Data
Feb
Not available
114 3
Mar 94 0
Apr 51 1

Access and Preservation (J2.1)

Number of data collections acquired
Feb 29
Mar 21
Apr 17

 

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
Feb
16
2
Mar
35
17
Apr
21
3

Download Service: New and Updated Data + Documentation prepared for Nesstar
Month New Updated
Feb 7 0
Mar 2 0
Apr 0 0

 

New Catalogue entries created
Feb 37
Mar 43
Apr 25

 

Occasions when data updates not made available within 30 working days
None

 

Occasions when data not made available on Nesstar within 35 working days of release
None

 

Occasions when non-networked data was not disseminated within 15 working days
Date of receipt Date made available
07/02/05 03/03/05


Use of Nesstar service
Month Number of analyses

Feb

84
Mar 206
Apr 42

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

 

Large-scale Government prepared for dissemination
Data Documentation
Month New Updated
Feb 5 0
Mar 18 14
Apr 8 1

 

Large-scale Government prepared for Nesstar Service
Data Documentation
Month New Updated
Feb 5 0
Mar 2 0
Apr 0 0

 

Use of Nesstar service
Month Number of analyses
Feb 1,373
Mar 463
Apr 570

Exception reports

Occasions when updates to download service not made available within 30 working days
None

 

Occasions when non-networked data were not disseminated within 15 working days
None

Occasions when data were not made available on Nesstar within 35 working days of release
None

Enhancement to Datasets
Six monthly reporting

Enhancements to large-scale government datasets
  B to A B to A* A to A* other
Nov 0 12 1 0
Dec 0 0 2 0
Jan 0 0 3 0
Feb 0 0 5 0
Mar 9 0 4 0
Apr 1 0 4 0

 

Enhancements to documentation

Six monthly reporting

Enhancements to documentation
  B to A B to A* A to A* New/Updated
Nov 0 0 3 3
Dec 0 0 2 9
Jan 0 0 3 1
Feb 0 0 3 4
Mar 9 0 5 4
Apr 1 0 4 2

 

Data set supply requests broken down by data series
None

 

Teaching datasets produced
None

 

J2 Data Services

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
Feb 0 8
Mar 2 12
Apr 1 10

Data set receipt and processing to be made available to users
Month Number of datasets Not made available within PI
Feb 7 0
Mar 9 0
Apr 8 0

Exception Reports

Occasions when macro data not made availabe within 20 working days
None

 

International Macro Data Usage
  No. of unique users per month No. of unique institutions per month No. of active sessions (inc. visits by same user) per month.
Feb 713 81 5,721
Mar 839 84 7,699
Apr 806 82 7,061

 

J2.3.2 International Micro Data

International Micro datasets prepared for dissemination
New and updated Data + Documentation
  New Updated
Feb 0 0
Mar 0 0
Apr 0 0

 

International Macro datasets acquired from sister archive on behalf of users
Feb 117
Mar 81
Apr 57

 

Use of Nesstar service
  Number of analyses
Feb 4
Mar 10
Apr 34

 

Exception Reports

Occasions when updates to download service not made available within 30 working days
None
Occasions when Micro data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive
None
Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

 

Longitudinal (J2.4)

Longitudinal data documentation available for dissemination
Data + Documentation
  New Updated
Feb 0 0
Mar 0 0
Apr 0 0

 

Longitudinal data and data documentation available via Nesstar service
Data + Documentation
  New Updated
Feb 0 0
Mar 0 0
Apr 0 0

 

Use of Nesstar service
  Number of analyses
Feb 14
Mar 31
Apr 133

Exception Reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation
None

Occasions when updates to Nesstar service not made available within 35 working days of dataset publication
None

 

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

 

Qualitative Data (J2.5)

Qualitative data and data documentation prepared for dissemination
Data + Documentation
  New Updated
Feb 3 0
Mar 1 0
Apr 1 2

These figures include publication of catalogue records for virtual data collections

Enhancements to datasets
Six monthly reporting- not reported this quarter

 

Exception reports

Occasions when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation
None

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of a full and complete request
None

User support (J3.1)

Helpdesk (J3.1.1)

Services No. enquiries received No. of referrals received No. not receiving response within 1 working day
  Feb Mar Apr Feb Mar Apr Feb Mar Apr
Central 187 168 47 0 0 1 18 17 4
International 24 27 16 3 5 4 0 0 1
Government 34 32 36 0 1 2 0 0 0
Longitudinal 10 12 1 0 0 0 0 0 0
Qualidata 14 15 3 0 0 0 1 0 0
Total 269 254 103 3 6 7 19 17 5

 

Services No. unresolved after 5 days No. unresolved after 20 days
  Feb Mar Apr Feb Mar Apr
Central 2 3 1 4 2 0
International 2 1 1 0 3 0
Government 1 0 0 0 0 0
Longitudinal 1 1 0 0 0 0
Qualidata 0 0 0 0 0 0
Total 6 5 2 4 5 0

Exception reporting

Periods when the Helpdesk systems were unavailable
ESDS International: Helpdesk unavailable 03 March 2005 (from 10am-5pm)emails were being bounced at Essex
ESDS International: Emails to international@esds.ac.uk may not have been received between 23-30 March. It was discovered there was a problem with MIMAS's ARS set up for ESDS international.

 

User Registration (J3.1.2)

Individual user registrations
  Feb Mar Apr
New users 2,257 1,754 1,311
Total users registered 21,879 23,633 24,944

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials
None

Documentation, information and training (J3.2)

Documentation and Support Materials (J3.2.1)

Annual reporting

List of available service documentation
Date released or updated Number Service Print or electronic New or Updated
Feb 3 International 2 Electronic, 1 Both 2 Updated, 1 Both
  4 Government 4 Electronic 2 Updated, 2 New
  1 All Both Updated
Mar 3 International 3 Both 3 Updated
  5 Government 5 Electronic 4 Updated, 1 New
Apr 6 International 2 Print, 4 Both 4 Updated, 2 New
  3 Government 2 Electronic, 1 Both 1 Updated, 2 New
  1 All Both Updated
  1 Qualitative Both Ipdated

Training workshops and Seminars(J3.2.2)

Training workshops and Seminars
Date Type Number of attendees Service User perception score (out of 5)
Content Usefulness
15/02/05 Workshop 4 International 4.33 4.33
25/02/05 Workshop 9 International 4.44 4.11
23/03/05 Workshop 11 All 4 3.4
04/04/05 Workshop 16 All 3.86 3.71
14/04/05 Workshop 41 All 4.38 4.57
15/04/05 Workshop 35 Government 4 4
19/04/05 Workshop 15 International    
20/04/05 Workshop 22 Longitudinal 4.18 3.82
15/02/05 Workshop 4 International 4.33 4.33
25/02/05 Workshop 9 International 4.44 4.11
23/03/05 Workshop 11 All 4 3.4
04/04/05 Workshop 16 All 3.86 3.71


Promotion Marketing and user relationships (J3.3)

Publicity Material
Annual reporting- not available this quarter
Mailing Lists maintained by ESDS via the ESDS web site
  ESDS-news ESDS-Govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps Other
Feb 11 5 3 4 2 0 7
Mar 12 10 7 4 3 2 11
Apr 11 2 5 3 0 3 3

 

User and representative meetings
Date Service Numbers attended
04/02/05 Government 68

 

Conferences/professional meetings with nature of ESDS participation
Date of meeting Number Type of participation
Feb 5 Expert Contribution
2 Organisation
2 Presentation
1 Paper
1 Seminar
Mar 10 Expert Contribution
1 Presentation
1 Leaflets
1 Leaflets and Posters
Apr 9 Expert Contribution
1 Stand, Posters, Leaflets
1 Stakeholder Meeting
1 Presentation and Expert Contribution

 

Newsletters/promotional articles
Feb 3
Mar 5
Apr 2

Technical and operational support (J3.4.1)

System support and machine operation

Number of breaks in service per month and minutes the services’ computers were

unavailable.

Breaks in service per machine
  Feb Mar Apr
No. breaks No. breaks No. breaks
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 4 9 5 6 4 9
MIMAS 0 1 0 0 0 4

 

Downtime per month
  Feb Mar Apr
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 15 20 18 30 16 18
MIMAS 0 17 0 0 0 156

Sch= Scheduled downtime (minutes) Unsch= Unscheduled downtime (minutes)

 

Percentage availability (excludes scheduled downtimes)
Server Feb Mar Apr
UKDA 99.95   99.93   99.96
MIMAS 99.96   100   99.64

 

Service response times for single-term searches
Month Sample no. Ave (secs) Max (secs) % over 5 secs
Feb 1,262 1.05 6.53 0.08
Mar 1,489 1.089 14 0.34
Apr 918 1.13 12.688 0.33

 

J.3.4 Technical and Operational Support

J3.4.2 Network Connectivity

% Availability of unscheduled LAN downtime
  Feb Mar Apr
UKDA 100 100 100
MIMAS 100 99.87 100