Site trail: HomeMonitored ServicesESDSData

November 2004 - January 2005

Tables of Performance Data for ESDS

Dataset supply requests by delivery method summary

  Number of requests Guest FTP CD-ROM/DVD Other access Total Legacy for download
  Web Nesstar          
J2.1 Access and Preservation
Nov 506 1 0 4 36 547 1
Dec 250 3 0 0 42 295 0
Jan 539 7 20 1 39 606 1
J2.2 Government Data
Nov 1,534 36 21 0 1,231 2,822 8
Dec 1,138 5 5 3 477 1,628 33
Jan 1,849 15 1 4 555 2,424 4
J2.3.2 International Micro Data
Nov 20 0 22 5 22 69 0
Dec 2 0 84 8 37 131 1
Jan 2 0 21 1 19 43 1
J2.4 Longitudinal Data
Nov 506 1 0 4 36 547 1
Dec 250 3 0 0 42 295 0
Jan 539 7 20 1 39 606 1
J2.5 Qualitative Data
Nov Not available 30 1
Dec           22 2
Jan           70 2

Access and Preservation (J2.1)

Number of data collections acquired

Nov 8
Dec 9
Jan 6

 

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
Nov 8 9
Dec 7 3
Jan 3 0

Download Service: New and Updated Data + Documentation prepared for Nesstar
Month New Updated
Nov 1 0
Dec 3 0
Jan 1 0

 

New Catalogue entries created
Nov 17
Dec 3
Jan 8

 

Occasions when data updates not made available within 30 working days
None

 

Occasions when data not made available on Nesstar within 35 working days of release
None

 

Occasions when non-networked data was not disseminated within 15 working days
Date of receipt Date made available
09/12/2004 31/01/2005


Usage of Nesstar service
Month Number of analyses
Nov 86
Dec 12
Jan 113

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

None reported

 

Large-scale Government prepared for dissemination
Data + Data Documentation
Month New Updated
Nov 6 9
Dec 1 1
Jan 3 0

 

Large-scale Government prepared for Nesstar Service
Data + Data Documentation
Month New Updated
Nov 1 0
Dec 3 0
Jan 1 0

 

Usage of Nesstar service
Month Number of analyses
Nov 706
Dec 351
Jan 632

Exception reports


Occasions when non-networked data was not disseminated within 15 working days
None

Occasions when data not made available on Nesstar within 35 working days of release
None

Enhancement to Datasets
Six monthly reporting

Enhancements to large-scale government datasets
  B to A B to A* A to A* other
Aug 0 0 0 0
Sep 0 0 0 0
Oct 0 0 0 0
Nov 0 12 1 0
Dec 0 0 2 0
Jan 0 0 3 0

 

Enhancements to documentation

Six monthly reporting

 
  B to A B to A* A to A* New/Updated
Aug 0 0 0 2
Sep 0 0 0 2
Oct 0 0 0 3
Nov 0 0 3 3
Dec 0 0 2 9
Jan 0 0 3 1

 

 

Data set supply requests broken down by data series
None

 

Teaching datasets produced
None

 

J2 Data Services

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
Nov 14 14
Dec 4 7
Jan 2 10

Data set receipt and processing to be made available to users
Month Number of datasets Not made available within PI
Nov 13 5
Dec 7 0
Jan 7 1

Exception Reports

Occasions when macro data not made availabe within 20 working days
Number of datasets Date of receipt Date made available Working days taken
OECD Main Science and Technology Indicators 24th August 2004 2nd Nov 2004 51
UNIDO databases August 19th Nov 2004 unknown
OECD Social Expenditure 24th August 2004 11th Nov 2004 58
OECD Measuring Globalisation 24th August 2004 2nd Nov 2004 51
OECD International Direct Investment 24th August 2004 16th Nov 2004 61
World Bank WDI 2nd Dec 2004 13th Jan 2005 43

 

International Macro Data Usage
  No. of unique users per month No. of unique institutions per month No. of active sessions (inc. visits by same user) per month.
Nov 905 80 5,773
Dec 584 64 3,975
Jan 611 76 4,482

 

J2.3.2 International Micro Data

International Micro datasets prepared for dissemination
New and updated Data + Documentation
  New Updated
Nov 0 0
Dec 0 1
Jan 0 0

 

International Macro datasets acquired from sister archive on behalf of users
Nov 32
Dec 104
Jan 26

 

Use of Nesstar service
  Number of analyses
Nov 9
Dec 3
Jan 3

 

Exception Reports

Occasions when updates to download service not made available within 30 working days
None
Occasions when Micro data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive
None

 

Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

Longitudinal (J2.4)

 

Longitudinal data documentation available for dissemination
Data + Documentation
  New Updated
Nov 0 0
Dec 1 0
Jan 0 0

 

Longitudinal data and data documentation available via Nesstar service
Data + Documentation
  New Updated
Nov 0 0
Dec 1 0
Jan 0 0

 

Use of Nesstar service
  Number of analyses
Nov 124
Dec 10
Jan 36

Exception Reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation
None
Occasions when updates to Nesstar service not made available within 35 working days of dataset publication
None    

 

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

 

Qualitative Data (J2.5)

Qualitative data and data documentation prepared for dissemination
Data + Documentation
  New Updated
Nov 14 0
Dec 17 0
Jan 6 1

These figures include publication of catalogue records for virtual data collections

Enchancements to datasets
Date Dataset Description of Enhancement
01/08/04-01/10/04 4723 202 PDF files created for processing
01/09/2004 4938 125 prepared and marked up in xml for web browsing
01/09/04-01/01/05 4943 24 prepared and marked up in xml for web browsing
01/01/2005 2000 149 PDF's added and made available for download

 

Enhancements to documentation
Date Dataset Description of Enhancement
01/09/04-01/10/04 4938 18 PDF reports prepared


Teaching/sampler datasets produced
Date Dataset Description of Enhancement
09/12/2004 4943 Workshop University of Loughborough

 

Accesses brokered to paper collections housed elsewhere
Date Dataset Description of Enhancement
11-Nov-05 4756 NSPSCA
11-Nov-05 4852 NSPSCA
18-Nov-04 4897 Brotherton Library
30-Nov-04 4890 Wellcome Library
30-Nov-04 4890 Wellcome Library
03-Dec-04 4851 NSPSCA
12-Dec-05 4871 NSPSCA
15-Dec-04 2000 NSPSCA
21-Dec-04 2000 NSPSCA
25-Dec-04 2000 NSPSCA
07-Jan-05 4883 University of Warwick
25-Jan-05 4938 NSPSCA

 

Exception reports

Occasions when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation
None
Occasions when CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of a full and complete request
None

User support (J3.1)

Helpdesk (J3.1.1)

Services No. enquiries received No. of referrals received No. not receiving response within 1 working day
  Nov Dec Jan Nov Dec Jan Nov Dec Jan
Central 196 170 177 0 0 0 18 15 14
International 35 37 27 1 2 0 0 0 0
Government 31 23 36 3 1 4 0 0 0
Longitudinal 5 5 7 0 0 0 0 0 0
Qualidata 12 11 8 0 0 0 0 1 0
Total 279 246 255 4 3 4 18 16 14

 

Services No. unresolved after 5 days No. unresolved after 20 days
  Nov Dec Jan Nov Dec Jan
Central 1 5 4 1 1 5
International 0 2 1 0 0 0
Government 0 3 1 0 1 0
Longitudinal 0 0 0 0 0 0
Qualidata 0 0 0 0 0 0
Total 1 10 6 1 2 5

Exception reporting

 

Periods when the Helpdesk systems were unavailable

ESDS International: Helpdesk unavailable 15 November 2004 (from approx 12.15 to 13.50) due to major power failure at Manchester University.
ESDS International: Helpdesk unavailable Xmas break - Dec 23rd 2004 - Jan 4th 2005 inclusive.

 

User Registration (J3.1.2)



Individual user registrations
  Nov Dec Jan
New users 1,462 789 821
Total users registered 18,012 18,801 19,622

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials
None

Documentation, information and training (J3.2)

Documentation and Support Materials (J3.2.1)

Annual reporting

List of available service documentation
Date released or updated Number Service Print or electronic New or Updated
Nov 3 Government Electronic 2 Updated, 1 New
  15 International Electronic 12 Updated, 3 New
Dec 2 International Electronic 2 New
  8 Government Electronic 8 New
Jan 1 Longitudinal Electronic 1 Updated
  1 All Electronic 1 Updated
  1 Government Electronic 1 Updated
  3 International Electronic 2 Updated, 1 New

 

 

Training workshops and Seminars(J3.2.2)
Date Type Number of attendees Service User perception score (out of 5)
        Content Usefulness
27/10/04* Workshop 14 Longitudinal 3.5 5
04/11/2004 Workshop 19 International 3.93 4.08
10/11/2004 Workshop 13 Longitudinal 4.67 4.18
15/11/2004 Workshop 6 International 4.67 4.67
24/11/2004 Workshop 20 International 4.36 4.36
07/12/2004 Workshop 35 Government 4 4
09/12/2004 Workshop 14 International 4.29 4.54
09/12/2004 Workshop 25 All 3.91 4.27
10/12/2004 Workshop 12 International 3.78 3.78
13/12/2004 Workshop 21 International 4.23 4.17
21/01/2005 Workshop 15 All 4 4
28/01/2005 Workshop 9 All 4 3.83


Promotion Marketing and user relationships (J3.3)

Publicity Material

Date of publication via ESDS web site Title
Dec-04 UK Databytes
Dec-04 ESDS Government newsletter
Jan-05 UKDA Bulletins numbers 1 to 75

 

Mailing Lists maintained by ESDS via the ESDS web site
  ESDS-news ESDS-Govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps Other
Nov 7 4 12 0 1 1 9
Dec 5 6 4 2 2 1 10
Jan 8 9 5 3 2 0 6

 

User and representative meetings
Date Service Numbers attended
26/11/04 Government 79

 

Conferences/professional meetings with nature of ESDS participation
Date of meeting Number Type of participation
Nov 2 Expert contribution
  2 Leaflets
  2 Meeting
  6 Organized
  1 Panel chair
  1 Poster session/demo of service
Dec 2 Expert contribution
  3 Leaflets
  1 Meeting
  3 Organized
  1 Poster
  3 Presentation
  1 Seminar
  1 Speaker
Jan 6 Expert contribution
  1 Poster, leaflets
  2 Presentation

 

Newsletters/promotional articles
Nov 4
Dec 7
Jan 5

Technical and operational support (J3.4.1)

System support and machine operation

Number of breaks in service per month and minutes the services’ computers were

unavailable.

Breaks in service per machine
  Nov Dec Jan
  No. breaks No. breaks No. breaks
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 5 5 4 10 4 8
MIMAS 0 3 0 2 0 0

 

Downtime per month
  Nov Dec Jan
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 18 15 15 22 16 22
MIMAS 0 6,001 0 100 0 0

Sch= Scheduled downtime (minutes) Unsch= Unscheduled downtime (minutes)

 

Percentage availability (excludes scheduled downtimes)
Server Nov Dec Jan
UKDA 99.97   99.95   99.95
MIMAS 86.11   99.78   100

 

Service response times for single-term searches
Month Sample no. Ave (secs) Max (secs) % over 5 secs
Nov 766 1.37 16.3 0.52
Dec 1,073 1.77 30 3.82
Jan 1,366 1.11 9.86 0.66

 

J.3.4 Technical and Operational Support

J3.4.2 Network Connectivity

% Availability of unscheduled LAN downtime
  Nov Dec Jan
UKDA 100 100 99.5
MIMAS 99.78 100 99.98