Site trail: HomeMonitored ServicesESDSData

August 2004 - October 2004

Tables of Performance Data for ESDS

Access and Preservation (J2.1)

Download Service: New and Updated Data + Documentation prepared for dissemination
Month New Updated
Aug 10 56
Sep 0 12
Oct 10 12

Download Service: New and Updated Data + Documentation prepared for Nesstar
Month New Updated
Aug 0 4
Sep 0 9
Oct 1 5

Dataset Supply requests by delivery method
Month Number of requests Guest FTP CD-ROM/DVD Other access Legacy prepared for download
Web Nesstar
J2.2 Government Data
Aug 856 52 19 2 568 4
Sep 523 10 0 32 584 3
Oct 1,517 6 2 7 807 1
J2.3.2 International Micro Data
Aug 51 10 0 5 65 1
Sep 18 5 0 6 13 1
Oct 30 8 0 11 100 0
J2.4 Longitudinal Data
Aug 226 9 0 5 30 1
Sep 217 4 0 3 18 1
Oct 383 4 0 1 57 0
J2.5 Qualitative Data
Aug N/A 8 0
Sep 15 1
Oct 24 1
Total requests
Month Web Nesstar Guest FTP CD-ROM/DVD Other access Legacy prepared for download
Aug 1,430 88 40 13 745 54
Sep 1,248 23 22 44 708 56
Oct 2,368 19 64 22 1,189 25
Total 5,046 130 126 79 2,642 135

Occasions when data updates not made available within 30 working days
None

Occasions when non-networked data was not disseminated within 15 working days
None

Occasions when data not made available on Nesstar within 35 working days of release
None

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation
None
Usage of Nesstar service
Month Number of analyses
Aug 17
Sep 90
Oct 46

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

None reported

Large-scale Government prepared for dissemination

New and updated Data + Data Documentation
Month New Updated
Aug 4 56
Sep 0 12
Oct 8 3


Large-scale Government prepared for Nesstar Service

New and updated Data + Data Documentation
Month New Updated
Aug 0 4
Sep 0 9
Oct 1 3
Dataset Supply requests by delivery method
Month Number of requests Guest FTP CD-ROM/DVD Other access Legacy prepared for download
Web Nesstar
Aug 856 52 19 2 568 4
Sep 523 10 0 32 584 3
Oct 1,517 6 2 7 807 1
Usage of Nesstar service
Month Number of analyses
Aug 554
Sep 412
Oct 303

Exception reports

Occasions when updates download service not available within 30 working days
None

Occasions when non-networked data was not disseminated within 15 working days
None

Occasions when data not made available on Nesstar within 35 working days
None

Enhancement to Datasets (UKDA)
Six monthly reporting – not reported this quarter.


Enhancements to documentation (UKDA)
Six monthly reporting – not reported this quarter.

Documentation and support materials
Six monthly reporting – not reported this quarter.

Teaching datasets produced
Six monthly reporting – not reported this quarter.

J2 Data Services

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
Month New Updated
Aug 1 6
Sep 8 9
Oct 3 7

Dataset receipt and processing to be made available to users
Month Number of datasets Not made available within PI
Aug 5 0
Sep 9 2
Oct 6 1

Occasions when macro data not made availabe within 20 working days

3 datasets World Bank WDI and GDF 2004 data had errors (which we informed WB about) and also it was in a different format than the 2003 version so new data processing programs had to be written.
  OECD International development statistics - resource issue. Other demands on the ESDS International team members - e.g. releasing new data and BY2020 upgrade have led to the OECD data updates slipping).

ESDS International Usage Back Data

Month No. of unique users per month No. of unique institutions per month . No. of active sessions (inc. visits by same user) per month
Aug-03 80 40 240
Sep-03 39 30 138
Oct-03 94 45 232
Nov-03 122 57 308
Dec-03 95 50 335
Jan-04 166 57 650
Feb-04 326 73 1,544
Mar-04 409 72 2,752
Apr-04 349 65 2,149
May-04 286 72 1,528
Jun-04 309 75 1,890
Jul-04 338 68 3,316
Aug-04 326 54 3,130
Sep-04 258 61 2,125
Oct-04 472 71 2,133

J2.3.2 International Micro Data

International Micro datasets prepared for dissemination
New and updated Data + Documentation
New Updated
None

International micro datasets acquired from sister archive on behalf of users
Aug 67
Sep 35
Oct 66

Datasets supply by delivery method
Month Guest FTP CD-ROM/DVD Other access Web Nesstar Legacy prepared for download
Aug 51 5 65 10 0 1
Sep 18 6 13 6 0 1
Oct 30 11 100 8 0 0

Exception reports

Occasions when updates to download service not made available within 30 working days
None

Occasions when Micro data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive
None

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

Longitudinal (J2.4)

Longitudinal data documentation available for dissemination
New and updated Data + Documentation
Month New Updated
Aug 2 0
Sep 0 0
Oct 0 1

Longitudinal data and data documentation available via Nesstar service
None

Usage of Nesstar service
Month Number of analyses
Aug 9
Sep 18
Oct 56

 

Usage of Nesstar service on hold until new Nesstar server tools implemented

Dataset supply requests by delivery method
Month Number of requests Guest FTP CD ROM/DVD Other access Legacy prepared for download
Web Nesstar
Aug 226 9 0 5 30 1
Sep 217 4 0 3 18 1
Oct 383 4 0 1 57 0

Six monthly reporting for the following:

Enhancements to datasets

Six monthly reporting – not reported this quarter.

Enhancements to documentation

Six monthly reporting – not reported this quarter.

Teaching/sampler datasets produced

Six monthly reporting – not reported this quarter.

Exception reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data &documentation
None

Occasions when updates to Nesstar service not made availablewithin 35 working days of dataset publication
None

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request
None

Qualitative Data (J2.5)

Qualitative data documentation prepared for dissemination
New and updated Data + Documentation
Month New Updated
Aug 14 0
Sep 14 1
Oct 4 0

These figures include a project to create virtual catalogue records for datasets deposited elsewhere by Qualidata. Therefore these figures are not typical.

Exception reports

Occasions when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation
None

Occasions when CD-ROM/DVD/Guest FTP delivery not made within 15 working days of a full and complete request
None

User Support (J3.1)

Helpdesk (J3.1.1)

Datasets No. queries received directly No. queries received by referral No. unresolved after 5 days
Service Aug Sep Oct Aug Sep Oct Aug Sep Oct
Central 106 142 188 0 0 0 2 5 8
Government 15 25 26 3 4 4 0 0 0
International 19 10 16 0 1 1 0 0 0
Longitudinal 11 7 5 0 0 0 0 4 0
Qualidata 7 14 12 0 0 0 0 4 0
Total 158 198 247 3 5 5 2 9 8
No. unresolved after 5 days No unresolved after 20 days
Service Aug Sep Oct Aug Sep Oct
Central 2 3 6 1 0 0
Government 0 2 2 0 0 0
International 0 1 0 0 0 0
Longitudinal 3 0 0 0 1 1
Qualidata 0 4 0 0 0 0
Total 5 10 8 1 1 2

User Registration (J3.1.2)

Individual user registrations

  Aug Sep Oct
New users 704 712 2312
Total users registered 13,526 14,238 16,550

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials:

None

Documentation, Information and Training (J3.2)

Documentation and Support Materials (J3.2.1)

Annual reporting

List of available service documentation

Date released or updated Number Service Print or electronic New or Updated
Aug 2 All print and electronic New
2 Access and Preservation print and electronic New
2 Government print and electronic New
1 International print and electronic New
1 Longitudinal print and electronic New
2 Qualidata print and electronic New
2 Government electronic Updated
Sep 1 Government electronic New
1 Government electronic Updated
Oct 1 Government electronic Updated
3 Government electronic New
Type

Number of attendees Service User perception Usefulness value
Content value
Workshop 10 International 4.25 4.44
Workshop 6 International 4.5 4.5
Workshop 25 Government 4 4
Workshop 25 Qualidata 4.3 4.2
Workshop 12 International 4.42 4.33
Workshop 32 All 3.63 3.63
Workshop 14 Longitudinal   Awaiting return of evaluation forms

 

Promotion Marketing and User Relationships (J3.3)

Annual reporting

Publicity Material
Date of publication via ESDS web site Title
Sep-04 UK Databytes
Mailing Lists maintained by ESDS via the ESDS web site
Month ESDS-news ESDS-Govsurveys ESDS-International ESDS-Longitudinal ESDS-Qualidata SSDR-reps Other
Aug 3 1 3 1 0 1 4
Sep 4 7 6 1 1 4 9
Oct 10 8 2 7 3 0 11
User and representative meetings
Date Service Numbers attended
29/10/2004 Government 62
Conferences/professional meetings with nature of ESDS participation
Date of meeting Number Type of participation
Aug 1 Stakeholder meeting
3 presentation
1 Sessions chair and paper, leaflets
Sep 1 Stakeholder meeting
2 Paper
5 Stakeholder meeting
1 Poster
2 Attended
1 presentation, poster, leaflets
Oct 1 presentation
1 presentation/papers
1 Organised
1 work exchange
1 participated
Newsletters/promotional articles
Aug 1
Sep 6
Oct 5

 

Technical and Operational Support (J3.4)

System Support and Machine Operation (J3.4.1)

Number of breaks in service per month and minutes the services' computers were unavailable.
Breaks in Service per Machine
Server Aug Sep Oct
Sch Unsch Sch Unsch Sch Unsch
UKDA 6 3 6 5 7 18
MIMAS 0 0 0 1 0 0

Downtime per Month
Server Aug Sep Oct
Sch Unsch Sch Unsch Sch Unsch
UKDA 3 15 254 15 42 137
MIMAS 0 8 0 188 0 8

Percentage Availability (excludes scheduled downtimes)
Server Aug Sep Oct
UKDA 100 100 99.92
MIMAS 100 99.81 100

Service Response Times for single-term Searches

Month Sample No. Ave (secs) Max (secs) % over 5 secs
Aug 1,037 1.16 24.8 0.19
Sep 1,406 1.53 29 2.56
Oct 723 1.76 29.25 4.56