Site trail: HomeMonitored ServicesESDSData

February 2004 - April 2004

Tables of Performance Data for ESDS

Access and Preservation (J2.1)

Download Service: New and Updated Data + Documentation prepared for dissemination
New Updated
Feb 17 4
Mar 17 2
Apr 7 4
Download Service: New and Updated Data + Documentation prepared for Nesstar
New Updated
Feb 1 0
Mar 4 0
Apr 1 1
Dataset Supply requests by delivery method
Number of requests Guest FTP CD-ROM/DVD Other access
Web Nesstar
Feb 1,265 83 142 62 336
Mar 1,386 140 199 29 164
Apr 1,153 36 116 74 86

Occasions when data updates not made available within 30 working days

Feb 0
Mar 2
Apr 0

Occasions when non-networked data was not disseminated within 15 working days

Feb 0
Mar 1
Apr 2

Occasions when data not made available on Nesstar within 35 working days of release

Feb 0
Mar 0
Apr 0

ESDS Government (J2.2)

Enhancements to Datasets (CCSR)

None reported

Large-scale Government prepared for dissemination
New and updated Data + Data Documentation
New Updated
Feb 3 3
Mar 7 2
Apr 0 2
Large-scale Government prepared for Nesstar Service
New and updated Data + Data Documentation
New Updated
Feb 1 0
Mar 4 0
Apr 1 1
Dataset Supply requests by delivery method
Number of requests Guest FTP CD-ROM/DVD Other access
Web Nesstar
Feb 940 55 24 10 270
Mar 955 116 27 16 112
Apr 766 25 4 7 72

Exception reports

Occasions when updates download service not available within 30 working days
Date of receipt Date made available
14/01/2004 10/03/2004
14/01/2004 16/03/2004

Occasions when non-networked data was not disseminated within 15 working days

Feb 2
Mar 0
Apr 0

Occasions when data not made available on Nesstar within 35 working days

Feb 0
Mar 0
Apr 0

Enhancement to Datasets (UKDA)

Six monthly reporting - not reported this quarter.

Enhancements to documentation (UKDA)

Six monthly reporting - not reported this quarter.

Documentation and support materials

Six monthly reporting - not reported this quarter.

Teaching datasets produced

Six monthly reporting - not reported this quarter.

J2 Data Services

J2.3.1 International macro data

Online Service

New and updated Data + Documentation
New Updated
Feb 7 5
Mar 8 4
Apr 0 5

Occasions when macro data not made availabe within 20 working days

There were no delays

Software Usage on Beyond 20/20 WDS site (using proWDSlog.pl program to interrogate WDS site stat logs)

Name of dataset Feb Mar Apr
OECD MEI No. of transactions 2,106 2,708 3,047
No. of unique IP nos. 134 223 209
No. of known institutions 41 48 43
UNIDO databases No. of transactions 500 912 917
No. of unique IP nos. 52 78 48
No. of known institutions 23 33 17
IMF databases No. of transactions 4,511 6,767 3,446
No. of unique IP nos. 219 288 194
No. of known institutions 39 43 28
World Bank databases No. of transactions 2,486 9,077 7,236
No. of unique IP nos. 152 306 281
No. of known institutions 36 37 34
Software Usage on SearchNS (using Athens log)
NS Time Series database (SearchNS) No. of sessions 177 251 191
No. of unique user names 76 100 73

J2.3.2 International Micro Data

International Micro datasets prepared for dissemination
New and updated Data + Documentation
New Updated
Feb 0 0
Mar 0 0
Apr 0 0
International micro datasets acquired from sister archive on behalf of users
Feb 76
Mar 107
Apr 132
Datasets supply by delivery method
Guest FTP CD-ROM/DVD Other access
Feb 43 19 30
Mar 76 6 27
Apr 79 53 3

Exception reports

Occasions when updates to download service not made available within 30 working days

None reported

Occasions when Micro data acquired on behalf of sister archives not made available within 15 working days of receipt of full and complete data and documentation from the sister archive
Date of receipt Date made available
17/03/2004 19/04/2004

CD-ROM/DVD/Guest FTP delivery of data not made within 15 working days of request

Feb 0
Mar 7
Apr 0

Longitudinal (J2.4)

Longitudinal data documentation available for dissemination
New and updated Data + Documentation
New Updated
Feb 0 1
Mar 0 0
Apr 0 0
Longitudinal data documentation available via Nesstar service
New and updated Data + Documentation
New Updated
Feb 0 0
Mar 0 0
Apr 0 0

Usage of Nesstar service on hold until new Nesstar server tools implemented

Dataset supply requests by delivery method
Number of requests Guest FTP CD ROM/DVD Other access
Web Nesstar
Feb 173 12 0 1 15
Mar 157 18 7 5 16
Apr 132 3 0 0 5

Enhancements to datasets Six monthly reporting - not reported this quarter.

Enhancements to documentation Six monthly reporting - not reported this quarter.

Teaching/sampler datasets produced Six monthly reporting - not reported this quarter.

Exception reports

Occasions when updates to download service not made available within 30 working days of receipt of full & complete data & documentation None reported

Occasions when updates to Nesstar service not made available within 35 working days of dataset publication None reported

Qualitative Data (J2.5)

Qualitative data documentation prepared for dissemination
New and updated Data + Documentation
New Updated
Feb 2 0
Mar 2 0
Apr 3 0
Qualitative dataset supply requests
Number of requests
Feb 7
Mar 11
Apr 8
Enhancements to datasets
Date Dataset Description of Enhancement
07/0/2004 SN4846 Paper collection digitised
Enhancements to documentation
Date Dataset Description of Enhancement
07/0/2004 SN4846 Paper collection digitised
Teaching / sampler datasets produced
Date Dataset Description of Enhancement
06/02/2004 SN4594 Policing teaching set data
02/04/2004 SN4594 Policing teaching set data
23/04/2004 SN4594 Policing teaching set data

Exception reports

Occasions when data on the download service was not made available within 35 working days of receipt of full & complete data & documentation None reported

Occasions when CD-ROM/DVD/Guest FTP delivery not made within 15 working days of a full and complete request None reported

User Support (J3.1)

Helpdesk (J3.1.1)

Datasets No. queries received directly No. queries received by referral No. unresolved after 5 days
Service Feb Mar Apr Feb Mar Apr Feb Mar Apr
Central 163 220 130 0 0 0 1 1 2
International 27 43 29 1 0 0 0 1 3
Government 19 24 17 2 4 2 1 3 0
Longitudinal 13 8 6 0 0 0 0 0 1
Qualidata 19 22 7 0 0 0 1 0 0
Total 241 317 189 3 4 2 3 5 6

User Registration (J3.1.2)

Individual user registrations

Feb Mar Apr
ESDS International
New users 605 558 400
Total users registered 10,383 10,941 11,341

Exception Reporting

Number of registrations not completed within 2 working days of receipt of completed registration materials: None

Documentation, Information and Training (J3.2)

Documentation (J3.2.1)

Number of new/updated items

Annual reporting

Training, Workshops and Seminars (J3.2.2)
Feb Mar Apr
Number of workshops 1 2 2
Number of seminars 0 0 2
Total attendees 21 34 54

Promotion Marketing and User Relationships (J3.3)

Annual reporting

Technical and Operational Support (J3.4)

System Support and Machine Operation (J3.4.1)

Number of breaks in service per month and minutes the services' computers were unavailable.

Breaks in Service per Machine
Feb Mar Apr
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 4 19 5 5 3 7
MIMAS 0 30 0 31 0 32
Downtime per Month
Feb Mar Apr
Server Sch Unsch Sch Unsch Sch Unsch
UKDA 14 766 18 23 10 69
MIMAS 0 127 0 8 0 128
Percentage Availability (excludes scheduled downtimes)
Server Feb Mar Apr
UKDA 98.17 99.95 99.84
MIMAS 99.70 99.98 99.70

Service Response Times for single-term Searches

Month Sample No. Ave (secs) Max (secs) % over 5 secs
Feb 938 1.06 12.6 0.75
Mar 960 0.92 15.8 0.10
Apr 1,589 0.91 6.08 0.06