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May 2003 - July 2003
Tables of performance data for ESDS
User Support (A1.1)
Helpdesk (A1.1.1)
All queries were responded to within 1 working day.
|
Datasets |
No. queries |
No. unresolved after 5 days |
||||
|---|---|---|---|---|---|---|
|
Service |
May |
Jun |
Jul |
May |
Jun |
Jul |
|
Central |
154 |
123 |
125 |
0 |
2 |
3 |
|
International |
10 |
5 |
8 |
0 |
0 |
1 |
|
Government |
25 |
21 |
9 |
0 |
3 |
1 |
|
Longitudinal |
10 |
9 |
7 |
0 |
0 |
0 |
|
Qualidata |
15 |
16 |
15 |
4 |
2 |
1 |
|
Other |
9 |
9 |
9 |
2 |
1 |
1 |
|
Total |
223 |
183 |
173 |
6 |
8 |
7 |
User Registration (A1.1.2)
Individual user registrations
|
May |
Jun |
Jul |
|
|---|---|---|---|
|
New users |
252 |
255 |
272 |
|
Total active users registered |
6,960 |
7,215 |
7,487 |
Documentation, information and training (A1.2)
Documentation (A1.2.1)
Number of new/updated items
|
May |
Jun |
Jul |
|
|---|---|---|---|
|
Paper-based |
0 |
1 |
0 |
|
Electronic |
1 |
1 |
9 |
|
Electronic and paper |
0 |
0 |
0 |
Training workshops (A1.2.2)
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
|
|---|---|---|---|---|---|---|---|
|
Number of workshops |
2 |
0 |
2 |
1 |
0 |
2 |
3 |
|
Total attendees |
20+13 |
0 |
16+20 |
5 |
0 |
15+30 |
20+50+50 |
Promotion marketing and user relationships (A1.3)
Summary of events attended for promotional purposes:
|
Event etc |
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
|---|---|---|---|---|---|---|---|
|
Conferences/professional meetings |
0 |
2 |
5 |
11 |
4 |
12 |
6 |
|
User meetings |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
|
Postings/Emails sent |
4 |
3 |
4 |
5 |
8 |
14 |
10 |
|
Newsletters/Promotional articles |
1 |
3 |
2 |
1 |
2 |
1 |
1 |
Technical and operational support (A1.4)
System support and machine operation (A1.4.1)
|
Breaks in service per machine |
|||||||||
|---|---|---|---|---|---|---|---|---|---|
|
May |
Jun |
Jul |
|||||||
|
No. Breaks |
No. Breaks |
No. Breaks |
|||||||
|
Server |
Sch |
Unsch |
Sch |
Unsch |
Sch |
Unsch |
|||
|
UKDA |
5 |
1 |
8 |
1 |
25 |
14 |
|||
|
MIMAS |
0 |
0 |
1 |
0 |
0 |
2 |
|||
|
Downtime per month |
|||||||||
|
|
May |
Jun |
Jul |
||||||
|
Server |
Sch |
Unsch |
Sch |
Unsch |
Sch |
Unsch |
|||
|
UKDA |
19 |
13 |
31 |
2 |
1,207 |
687 |
|||
|
MIMAS |
0 |
0 |
2 |
0 |
0 |
562 |
|||
|
Sch = Scheduled downtime (minutes) Unsch = Unscheduled downtime (minutes) |
|||||||||
|
Percentage Availability (excludes scheduled downtimes) |
|||||||||
|
Server |
May |
Jun |
Jul |
||||||
|
UKDA |
99.97 |
100 |
98.46 |
||||||
|
MIMAS |
100 |
100 |
98.74 |
||||||
Service response times for single-term searches
|
Month |
Sample no. |
Ave (secs) |
Max (secs) |
% over 5 secs |
|---|---|---|---|---|
|
May |
988 |
0.89 |
30 |
0.40 |
|
Jun |
4,078 |
0.97 |
30 |
0.59 |
|
Jul |
2,539 |
1.03 |
30 |
0.39 |
Management (A2.1)
Meetings with Stakeholders
|
Number of meetings |
|
|---|---|
|
May |
14 |
|
Jun |
10 |
|
Jul |
10 |
Access and Preservation (A2.2)
Download service
|
New and updated Data + Documentation |
|||
|---|---|---|---|
|
New |
Updated |
Core only (both new & update) |
|
|
May |
29 |
17 |
5 |
|
Jun |
6 |
16 |
6 |
|
Jul |
11 |
2 |
9 |
Occasions when data not made available within 30 working days:
|
May |
11 |
|---|---|
|
Jun |
8 |
|
Jul |
0 |
|
Number of requests |
Guest FTP |
Portable Media |
Other access |
||
|---|---|---|---|---|---|
|
Web |
Nesstar |
||||
|
May |
1,164 |
48 |
56 |
32 |
21 |
|
Jun |
1,052 |
41 |
37 |
13 |
9 |
|
Jul |
907 |
52 |
40 |
24 |
16 |
New Catalogue entries
None reported
Specialist Value Added Data Development and Dissemination Services (A2.3)
Value Added (A2.3.1)
|
|
New |
Updated |
|---|---|---|
|
May |
|
OECD MEI loaded 13th May 2003 NS Time Series Databank updated, May 28th 2003 |
|
Jun |
On the 23rd June the successful soft launch of the Athens authentication and ESDS online registration for access to the NS Databank and OECD Main Economic Indicators took place. |
OECD MEI loaded 18th June 2003 NS Time Series Databank updated, June 19th 2003 |
|
Jul |
The actual launch of AAP and ESDS Registration took place on 30th June - no problems. |
OECD MEI loaded 9th July 2003 NS Time Series Databank updated, July 11th 2003. Beyond 20/20 Help pages updated to reflect ESDS branding. Also Beyond 20/20 FAQs updated. |
Micro datasets supplied
|
|
Feb |
Mar |
Apr |
|---|---|---|---|
|
Eurobarometers |
7 |
3 |
13 |
|
ISSP |
1 |
0 |
1 |
|
World Values Survey |
2 |
1 |
0 |
|
European Values Surveys |
0 |
0 |
1 |
|
Other |
0 |
0 |
2 |
Large Scale (2.3.2)
Download
|
New and updated Data + Documentation |
|||
|---|---|---|---|
|
|
Series Title |
New |
Updated |
|
May
|
SHS - Scottish Household Survey |
1 |
1 |
|
FRS - Family Resources Survey |
0 |
5 |
|
|
LFS - Labour Force Surveys |
24 |
9 |
|
|
Jun
|
FRS - Family Resources Survey |
0 |
1 |
|
ONS Omnibus |
0 |
1 |
|
|
LFS - Labour Force Surveys |
0 |
12 |
|
|
Jul |
GHS - General Household Survey |
0 |
1 |
Enhancements to documentation
|
|
Dataset |
Description of Enhancement |
|---|---|---|
|
Jul |
Gov surveys |
Employment and Labour Market User Guide |
|
Gov surveys |
Guide to analysing LFS with STATA |
Data set supply requests broken down by data series
|
Number of Requests |
May |
Jun |
Jul |
|---|---|---|---|
|
British Crime Surveys |
16 |
23 |
11 |
|
British Election Studies |
66 |
59 |
60 |
|
British Social Attitudes Surveys |
44 |
66 |
38 |
|
Expenditure and Food Surveys (New series formed by merger of FES and NFS from 2001) |
0 |
0 |
0 |
|
Family Expenditure Surveys (up to 2000, from 2001 is part of EFS) |
257 |
219 |
195 |
|
Family Resources Surveys |
59 |
32 |
29 |
|
General Household Surveys |
208 |
95 |
161 |
|
Health Surveys for England |
59 |
69 |
56 |
|
Labour Force Surveys |
339 |
340 |
759 |
|
National Diet and Nutrition Surveys |
1 |
5 |
0 |
|
National Food Surveys (up to 2000, from 2001 is part of EFS) |
1 |
1 |
1 |
|
National Travel Surveys |
22 |
5 |
10 |
|
Northern Ireland Life and Times Surveys |
4 |
6 |
4 |
|
Northern Ireland Social Attitudes Surveys |
6 |
23 |
6 |
|
ONS Omnibus Surveys |
1 |
10 |
6 |
|
Road Accident Data |
29 |
0 |
29 |
|
Scottish Crime Surveys |
3 |
2 |
2 |
|
Scottish Health Surveys |
7 |
2 |
0 |
|
Scottish Household Surveys |
5 |
10 |
13 |
|
Scottish Social Attitudes Surveys |
3 |
6 |
2 |
|
Surveys of English Housing |
6 |
5 |
7 |
|
Time Use Surveys |
9 |
10 |
5 |
|
Vital Statistics for England and Wales |
0 |
0 |
4 |
|
Workplace Employee Relations Surveys |
11 |
10 |
19 |
Longitudinal (A2.3.3)
Download
|
New and updated Data + Documentation |
||
|---|---|---|
|
|
New |
Updated |
|
May |
1 |
0 |
|
Jun |
1 |
0 |
|
Jul |
0 |
0 |
There were no occasions when data were not made available within 30 working days.
Data set supply requests broken down by data series
|
Data collection |
May |
June |
July |
|
British Household Panel Survey (BHPS) |
127 |
95 |
93 |
|
Birth Cohort Study (BCS70) |
73 |
59 |
65 |
|
National Child Development Study (NCDS) (upper row is SN4396) |
15 |
22 |
32 |
|
20 |
20 |
15 |
|
|
Millennium Cohort Study (MCS) |
0 |
6 |
8 |
Qualidata (A2.3.4)
Download
|
New and updated Data + Documentation |
||
|---|---|---|
|
|
New |
Updated |
|
May |
0 |
0 |
|
Jun |
2 |
0 |
|
Jul |
2 |
1 |
There were no occasions when data were not made available within 30 working days:
Data set supply requests broken down by data series
|
Number of Requests |
|||
|---|---|---|---|
|
Dataset |
May |
Jun |
Jul |
|
SN2000 |
1 |
0 |
1 |
|
Q33 |
1 |
0 |
0 |
|
Q35 |
1 |
0 |
0 |
|
Q76 |
1 |
0 |
0 |
|
Q127 |
1 |
0 |
0 |
|
Q310 |
0 |
2 |
0 |
|
SN 4410 |
1 |
0 |
1 |
|
Q174 |
0 |
0 |
1 |
|
Q129 |
0 |
0 |
1 |
|
Q30 |
0 |
0 |
1 |
|
Q1001 |
0 |
0 |
1 |
|
Q1002 |
0 |
0 |
1 |
|
SN 4592 |
1 |
0 |
0 |
|
SN 4594 |
0 |
0 |
1 |
Teaching/sampler datasets produced
|
|
Dataset |
Description |
|---|---|---|
|
May
|
SN4592 |
IASSIST workshop |
|
SN4410 |
IASSIST workshop |
|
|
SN2000 |
IASSIST workshop |
|
|
July
|
SN4594 |
Essex Summer School |
|
SN4410 |
Essex Summer School |
|
|
SN2000 |
RCBN workshop |
