Site trail: HomeMonitored ServicesESDSData

February 2003 - April 2003

Tables of performance data for ESDS

User Support (A2.1)

Helpdesk (A1.1.1)

All queries were responded to within 1 working day.

Datasets

No. queries

No. unresolved after 5 days

Service

Feb

Mar

Apr

Feb

Mar

Apr

Central

186

204

167

0

0

0

International

12

17

12

2

2

0

Government

0

0

8

0

0

0

Longitudinal

0

0

0

0

0

0

Qualidata

0

0

0

0

0

0

Other

0

0

0

0

0

0

Total

198

221

187

2

2

0

User Registration (A2.1.2)

Individual user registrations

Feb

Mar

Apr

New users

514

412

257

Total active users registered

6,039

6,451

6,708

Documentation, information and training (A1.2)

Documentation (A1.2.1)

Number of new/updated items

Feb

Mar

Apr

Paper-based

0

0

0

Electronic

0

0

3

Electronic and paper

0

0

0

Training workshops (A1.2.2)

Feb

Mar

Apr

Number of workshops

0

1

0

Total attendees

0

20

0

Promotion marketing and user relationships (A1.3)

Summary of events attended for promotional purposes:

Event etc

Feb

Mar

Apr

Conferences/professional meetings

2

4

9

User meetings

0

0

0

Postings/Emails sent

None reported

Technical and operational support (A1.4)

System support and machine operation (A1.4.1)

Number of breaks in service per month and minutes the services' computers were unavailable.

Table 1

Breaks in service per machine

Feb

Mar

Apr

No. Breaks

No. Breaks

No. Breaks

Server

Sch

Unsch

Sch

Unsch

Sch

Unsch

UKDA

4

10

4

12

5

11

MIMAS

0

0

0

0

0

0

Downtime per month

Feb

Mar

Apr

Server

Sch

Unsch

Sch

Unsch

Sch

Unsch

UKDA

20

33

16

39

20

42

MIMAS

0

0

0

0

0

0

Percentage Availability (excludes scheduled downtimes)

Server

Feb

Mar

Apr

UKDA

99.95

99.97

99.93

MIMAS

0

0

0

Service response times for single-term searches

Month

Sample no.

Ave (secs)

Max (secs)

% over 5 secs

Apr

450*

0.8

4.92

0

* Period covered 26/04/03 to 30/04/03

Management (A2.1)

Date of meeting

Organisation

01.02.03

Refugee Centre, King's College

05.02.03

e-Science

07.02.03

Resource Guide for Geography and the Environment

07.02.03

DDI, USA

18.02.03

CAQDAS Network and Sociology Dept., U of Surrey

24.02.03

EERAC

27.02.03

ESRC Research Methods Programme

04.03.03

JISC conference

11.03.03

Gammasite

13.03.03

Question Bank

17.03.03

Institute of Historical Research, U College London

18.03.03

CETIS Metadata SIG

18.03.03

JISC FE conference

18.03.03

Cemmap Advisory Committee

20.03.03

Institute of Contemporary British History, U College London

27-28.03.03

ICPSR

01.04.03

Hungarian Archive visitor

02.04.03

PRO On-line Advisory Committee

2-3.04.03

ICA/PRO Conference

04.03.03

Longitudinal studies day

04.04.03

CESSDA

08.04.03

Census Advisory Committee

17.04.03

Athens

23.04.03

JISC Monitoring Unit

Access and Preservation (A2.2)

Download service

New and updated Data + Documentation

New

Updated

Core only (both new & update)

Feb

10

18

4

Mar

9

33

10

Apr

6

11

3

Occasions when data not made available within 30 working days:

Feb

0

Mar

5

Apr

0

New Catalogue entries

Feb

28

Mar

42

Apr

17

Specialist Value Added Data Development and Dissemination Services (A2.3)

Value Added (A2.3.1)

New

Updated

Feb

0

The service providing X-windows access to IMF and UNIDO databanks was terminated at the end of February 2003 Feb 10th NS Time Series Databank updated. Feb 20th OECD MEI loaded.

Mar

0

0

Apr

Beyond 20/20 replaced Timeweb (23rd). International@esds.ac.uk helpdesk set up and website updated.

April 1st NS Time Series Databank updated. April 7th OECD MEI loaded.

Occasions when macrodata not made available within 20 working days:

Reason for Delay

Mar

OECD MEI and NS data March loading was delayed due to the launch of the new Beyond 20/20 interface. The April data subsequently arrived and was therefore loaded instead.

Micro datasets supplied

Feb

Mar

Apr

Eurobarometers

2

7

7

ISSP

0

1

0

World Values Survey

2

4

3

European Values Surveys

0

0

0

Other

6

1

1

Large Scale (2.3.2)

Download

New and updated Data + Documentation

Series Title

New

Updated

Feb

LFS

3

0

BSA

1

0

HSE

1

0

NTS

0

3

SHS

0

1

Mar

BES

5

0

Omnibus

2

0

LFS

0

9

Apr

GHS

1

0

Omnibus

1

1

Occasions when data not made available within 30 working days:

Feb

0

Mar

5

Apr

0

Data set supply requests broken down by data series

Number of Requests

Feb

Mar

Apr

British Crime Surveys

16

3

3

British Election Studies

29

42

57

British Social Attitudes Surveys

111

123

82

Expenditure and Food Surveys (New series formed by merger of FES and NFS from 2001)

0

0

0

Family Expenditure Surveys (up to 2000, from 2001 is part of EFS)

147

98

51

Family Resources Surveys

20

16

6

General Household Surveys

162

70

91

Health Surveys for England

47

42

50

Labour Force Surveys

443

727

459

National Diet and Nutrition Surveys

0

5

0

National Food Surveys (up to 2000, from 2001 is part of EFS)

15

0

0

National Travel Surveys

12

8

3

Northern Ireland Life and Times Surveys

28

2

1

Northern Ireland Social Attitudes Surveys

6

1

7

ONS Omnibus Surveys

3

10

22

Road Accident Data

2

5

17

Scottish Crime Surveys

5

0

1

Scottish Health Surveys

1

0

5

Scottish Household Surveys

7

3

2

Scottish Social Attitudes Surveys

19

12

2

Surveys of English Housing

9

7

4

Time Use Surveys

7

6

8

Vital Statistics for England and Wales

0

0

2

Workplace Employee Relations Surveys

10

24

15

Longitudinal (A2.3.3)

Download

New and updated Data + Documentation

New

Updated

Feb

0

0

Mar

1

0

Apr

0

0

Occasions when data not made available within 30 working days:

Feb

0

Mar

0

Apr

0

Qualitative (A2.3.4)

Download

New and updated Data + Documentation

New

Updated

Feb

1

0

Mar

0

0

Apr

0

0

Occasions when data not made available within 30 working days:

Feb

0

Mar

1

Apr

2

Data set supply requests broken down by data series

Number of Requests

Dataset

Feb

Mar

Apr

Edwardians

0

0

1

Marsden Collection

1

0

0

Family life of old people

1

0

0